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打造数字化改革“苏州范本”
Su Zhou Ri Bao· 2025-09-17 06:18
Core Insights - Suzhou Smart Technology Group's urban lifeline safety project has been recognized as a benchmark for digital government innovation in 2025, marking a significant step in the digital transformation of urban safety governance [1] - The company has developed a comprehensive development path characterized by "data-driven" governance, enhancing service efficiency and improving citizen experience through digital reforms [1] Digital Foundation - The core of digital reform lies in activating data value, transforming previously isolated data into a unified and efficient resource through a comprehensive data system [2] - The integrated public data foundation launched in June last year has consolidated over 1.5 trillion data entries, facilitating efficient data circulation and deep empowerment across various departments [2] - In the civil affairs sector, over 24 million data entries have been integrated, significantly enhancing the management of population information and financial supervision [2] Centralized Pathway - Centralized construction is key to improving government service efficiency, with tailored solutions for each department leading to effective and streamlined operations [3] - This approach has been successfully implemented across various sectors, including education, technology, and talent services, demonstrating significant improvements in service delivery [3] Urban Governance - The establishment of a city operation center has enhanced urban governance resilience through a three-tiered communication command system, enabling rapid cross-departmental coordination [4] - The "Suzhou Around" online service platform has attracted 25.6 million users, providing nearly 654 service applications and achieving over 12.8 billion service calls [4] - The "Suzhou Service Enterprise" platform offers comprehensive services for businesses, consolidating over 240 applications and more than 20,000 supportive policies [4] Replicable Model - The "Suzhou model" of centralized digital construction is creating a comprehensive and interconnected "smart cloud map," providing a replicable example for urban governance modernization [5] - The company is not only a builder but also a promoter of best practices, with successful products in urban governance, public services, and ecological management being shared nationwide [6] Future Outlook - The company plans to continue enhancing its core capabilities in data foundation, solutions, and public support, aiming for a comprehensive reconstruction of industrial infrastructure and government service processes [7] - By leveraging technological empowerment and ecological collaboration, the company seeks to export more replicable "Suzhou experiences" and establish new benchmarks for smart city construction [8]