风险分级管理
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“公安局要求取现超1万元扫码登记,超过2万元还要手工登记”,银行主管诉苦:客户取钱被骗,我们要被追责
Mei Ri Jing Ji Xin Wen· 2025-11-13 10:40
Core Viewpoint - The recent incident involving lawyers being questioned about cash withdrawal purposes highlights the ongoing tension between "withdrawal freedom" and "fund security" in the banking sector, especially as the central bank and regulatory bodies are considering policy adjustments to ease cash withdrawal regulations [1][3][10]. Policy Changes - The regulation requiring individuals to register the source or purpose of cash withdrawals exceeding 50,000 yuan was initially set to take effect on March 1, 2022, but is now being reconsidered for cancellation by the central bank and other regulatory bodies [3][6]. - The proposed cancellation of this regulation is seen as an optimization of financial services aimed at enhancing convenience for customers [3][6]. Banking Practices - Despite the proposed policy changes, many banks continue to enforce strict withdrawal procedures, including questioning the purpose of large cash withdrawals, reflecting a cautious approach to risk management [4][5][8]. - Banks are implementing appointment systems for withdrawals over 50,000 yuan and routinely inquire about the purpose of such transactions as part of their anti-fraud measures [4][5][8]. Risk Management - The banking sector faces pressure from rising cases of telecom fraud and cross-border gambling, leading to stringent cash transaction controls [6][10]. - Financial institutions are held accountable for failing to intercept suspicious transactions, which can result in penalties, thus incentivizing banks to adopt more rigorous verification processes [6][7][10]. Customer Experience - The inconsistency in withdrawal procedures across different banks has led to confusion among customers, with some banks requiring detailed inquiries while others have more lenient processes [8][9]. - Customers often perceive these inquiries as intrusive, which can lead to dissatisfaction and a sense of being treated as potential criminals [1][10]. Balancing Act - Analysts emphasize the need for a balance between security measures and customer convenience, suggesting that "withdrawal freedom" is not an absolute right but is subject to regulatory obligations [10][12]. - Recommendations include standardizing procedures across banks, leveraging technology for risk assessment, and improving communication with customers regarding the rationale behind these measures [12][14].