Core Viewpoint - The 16th China Food Safety Forum emphasized the importance of quality control and food safety in the food industry, with Ferrero showcasing its rigorous quality management practices throughout its value chain [1] Group 1: Quality Control Practices - Ferrero's commitment to "craftsmanship for quality" drives its food safety and quality control across all stages of the value chain [2] - The company selects key raw materials from high-quality sources worldwide and implements strict controls on the supply chain, ensuring the freshness and quality of ingredients like hazelnuts, cocoa, and milk powder [2] - Ferrero maintains a stringent freshness requirement for raw materials, with milk powder freshness controlled to within 8 months, significantly lower than the typical market shelf life of 2 years [2] Group 2: Production Process Management - The company employs strict hygiene management and precise quality control at critical points in the production process, utilizing multiple specialized devices for foreign object control [2] - Advanced technologies, including AI cameras, are used for automatic monitoring of product appearance and packaging, aiming for zero defects in product quality [2] - Ferrero's Hangzhou factory has over 130 sensory evaluators conducting more than 33,900 tests and 1,700 samples monthly to ensure consistency in product quality, taste, and freshness [2] Group 3: Laboratory and Market Quality Assurance - The Hangzhou factory features a laboratory certified under ISO 17025 standards and a national secondary biological laboratory for microbiological research, providing robust technical support for production processes and quality inspections [3] - A team of 36 market quality inspectors visits various stores daily to check product freshness, display, and quality, ensuring optimal conditions for chocolate storage [3] - Ferrero emphasizes building a food safety culture among employees, which is crucial for achieving zero-risk food safety management and a persistent pursuit of quality [3]