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点外卖手机上就能看骑手给餐箱消毒?响应外卖监管新规“干净计划”落地
Yang Zi Wan Bao Wang· 2025-10-23 05:29
Core Insights - JD.com is enhancing food safety in the delivery process by implementing a "Clean Plan" that includes the disinfection of delivery boxes, making it the first in the industry to adopt such measures [1][2] - The disinfection process is visible to consumers through videos and reports, addressing long-standing concerns about hygiene in food delivery [1][2] Group 1: Disinfection Process - The disinfection process for delivery boxes involves three steps: ultrasonic fogging, detailed wiping with 75% medical alcohol, and UVC ultraviolet sterilization, achieving a sterilization rate of 99.99% [2] - The entire disinfection process is monitored and recorded, ensuring transparency and authenticity for consumers [2] Group 2: Consumer Engagement - Consumers can view the disinfection video and the sterilization report directly on the order page, enhancing trust in the delivery service [2] - Feedback from users has been positive, with many expressing appreciation for the visible disinfection process [1][2] Group 3: Implementation and Expansion - The disinfection service is currently being piloted in select delivery stations in Beijing, with plans for gradual expansion to other major cities based on pilot feedback [2]