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详情页写“国产”,展示图却印“进口牛肉”?网友质疑山姆App商品信息混乱
Bei Jing Shang Bao· 2025-11-04 05:35
Core Viewpoint - Recent controversies surrounding Sam's Club's product information display have raised concerns among consumers regarding the accuracy and transparency of product descriptions and images [2][4][7]. Group 1: Product Information Issues - Some products on Sam's Club's platform have conflicting information, with descriptions stating "domestic" while images show "imported" labels [2][4]. - Key supplier information has also been obscured, leading to confusion among users [4]. Group 2: User Experience and Feedback - Users have reported dissatisfaction with the quality of images on the Sam's Club app, noting that the updated images appear distorted and less realistic compared to previous versions [7][8]. - Many customers expressed a desire for original packaging images rather than enhanced or stylized representations, emphasizing the importance of accurate product visuals for informed purchasing decisions [9][13]. Group 3: Company Response - In response to the backlash, Sam's Club announced plans to improve the app to better reflect the true appearance of products and enhance user experience [14]. - Following the criticism, Sam's Club updated the main images of certain product categories to real photos, although many detailed pages still feature heavily edited images [14].