Financial Data and Key Metrics Changes - Q4 revenue grew 18.2% year-over-year in constant currency, reaching $3.1 billion for the full year 2025, also an 18.2% increase in constant currency [4][18] - Q4 operating margin was 22.6%, with a full-year operating margin of 18.6%, reflecting strong operating profit growth [4][21] - Net income for Q4 was $163 million, or $3.09 per share, and for the full year, it was $516 million, or $9.70 per share [22] - Free cash flow was $209 million in Q4, representing 25% of revenue, and $595 million for the full year, or 19% of revenue [22] Business Line Data and Key Metrics Changes - Subscription revenue in Q4 grew 21% year-over-year, while services and other revenue increased by 12% [18] - The number of customers grew to over 288,000, with 9,800 net new customers added in Q4 [19] - Average subscription revenue per customer was $11,700 in Q4, up year-over-year [19] Market Data and Key Metrics Changes - Domestic revenue grew 17% year-over-year, while international revenue growth was 19% in constant currency and 24% as reported, representing 49% of total revenue [18] - Net revenue retention increased to 105% in Q4, up from 103.5% for the full year, reflecting strong seat expansion and pricing changes [19][20] Company Strategy and Development Direction - The company aims to leverage AI to drive growth for mid-market companies, focusing on embedding AI across its platform [10][12] - A new growth playbook for the AI era was launched, along with AI-powered solutions to enhance marketing capabilities [14] - The strategy includes accelerating upmarket growth and enhancing multi-hub adoption, with a focus on delivering both power and simplicity [16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to deliver durable growth, citing strong core fundamentals and emerging AI levers [26] - The company anticipates net revenue retention to grow by another 1-2 points year-over-year in 2026, driven by continued seat expansion and credit adoption [20] - Management acknowledged the challenges posed by AI disruption but emphasized the importance of customer context in driving growth outcomes [29][31] Other Important Information - The Board of Directors authorized a share repurchase program of up to $1 billion, signaling confidence in the business [5] - The company expects calculated billings for Q4 to be $971 million, growing 20% year-over-year in constant currency [20] Q&A Session Summary Question: Concerns about AI disruption and HubSpot's defensibility - Management highlighted the difference between point SaaS solutions and platforms, emphasizing the importance of customer context in driving AI outcomes [29][30] Question: Guidance for 2026 and net new ARR growth - Management confirmed confidence in re-accelerating growth, with net new ARR growth expected to outpace revenue growth [39][40] Question: Pricing impact on growth - Management indicated that pricing changes contributed to net revenue retention, with higher upgrade rates for seats being a significant factor [62] Question: Internal benefits from AI - The company reported that 97% of code committed last year was done with AI assistance, significantly improving innovation speed [66][68] Question: Adoption among AI-native companies - Management noted that AI-native companies choose HubSpot for its platform value and context, which are essential for decision-making [74]