[music] I'm sorry. Two small words that hold enough power to alter the trajectory of an entire relationship that can get to the heart and the ethos of of a human connection. two words that can influence a single individual or 100 people or a thousand or millions.Those two words exist on a spectrum of emotions so vast it can cover vindication, validation to retribution and even punishment. Without nuance, without context, without clearly communicated intent, those two words, I'm sorry, can mean absolutely no ...