Over 40% of UK consumers would be comfortable receiving an insurance quote from a chatbot, a GlobalData survey has found. Meanwhile, OpenAI has approved the first insurer AI app on ChatGPT, letting users generate personalised home insurance quotes in-chat. GlobalData’s 2025 UK Insurance Consumer Survey found that 42% of consumers would be either quite comfortable or very comfortable receiving an insurance quote from an AI chatbot. By comparison, 24.5% were neutral about the prospect, while 33.6% said they ...