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Starbucks credits human connection for rebound. Baristas say it’s breaking them
Yahoo Finance· 2026-01-30 10:00
Core Insights - Starbucks is experiencing a return to growth after eight quarters of stagnation, with comparable store sales rising 4% in the U.S. and consolidated revenue climbing 6% to just under $10 billion in its fiscal first quarter [5] Group 1: Customer Engagement and Employee Experience - The company has implemented the "Green Apron Service" model to enhance customer experience through personalized interactions, which executives believe is key to driving customer visits and transactions [4][5] - Baristas are facing increased pressure to connect emotionally with customers, which has led to frustration among employees who feel that this requirement is formalizing emotional labor [1][7] - Understaffing is a significant issue, with baristas struggling to manage in-store and mobile orders, which hampers their ability to connect with customers naturally [8] Group 2: Labor Relations and Unionization - Starbucks Workers United has organized nearly 600 stores, representing about 6% of all U.S. stores, despite the company's resistance to national bargaining [11] - The current CEO has adopted a union-hostile stance, limiting economic concessions and contesting store-by-store elections, which reflects a broader trend of anti-union sentiment in the service sector [12] - Public support for unionism remains high, with 70% of the U.S. population favoring unions, yet employers maintain considerable power to intimidate workers [11] Group 3: Executive Compensation and Company Culture - The CEO's compensation has been highlighted as a stark contrast to the struggles faced by workers, with reported earnings of $96 million for a few months of work in 2024 [13] - The company is increasingly distancing its leadership from frontline employees, as evidenced by new security measures for the CEO, which include mandatory use of a private jet for all travel [13][14]
Starbucks Corporation (NASDAQ:SBUX) Sees Positive Growth Amid Challenges
Financial Modeling Prep· 2026-01-28 22:08
Core Insights - Starbucks Corporation is a leading global coffeehouse chain known for premium coffee and customer experience, competing with major brands like Dunkin' and McDonald's [1] - Wells Fargo analyst Zachary Fadem has set a new price target of $110 for Starbucks, indicating a potential 12.27% increase from the current price of $97.98 [1][5] Financial Performance - In the first quarter of fiscal 2026, Starbucks reported a 5.5% year-over-year revenue increase, reaching $9.91 billion, despite missing earnings estimates with an EPS of 56 cents [2][5] - The revenue growth was supported by a 4% rise in global comparable sales, attributed to increased transactions and modest ticket gains [2] Challenges and Strategies - Starbucks is facing margin contraction due to rising labor and coffee costs, yet management remains optimistic about the company's future [3][5] - The "Back to Starbucks" strategy is showing early success, helping to boost sales as more customers return and visit more frequently, which is expected to lead to sustainable growth [3][5] Stock Performance - Currently, Starbucks' stock is trading at approximately $97.92, reflecting a 2.29% increase, with fluctuations between a low of $97.27 and a high of $104.80 on the same day [4] - Over the past year, the stock has reached a high of $117.46 and a low of $75.50, with a market capitalization of about $111.34 billion [4]
Starbucks(SBUX) - 2026 Q1 - Earnings Call Presentation
2026-01-28 13:00
"BACK TO STARBUCKS" PRIORITIES STARBUCKS Q1 FY26 - EARNINGS AT A GLANCE "Our Q1 results demonstrate our 'Back to Starbucks' strategy is working and we believe we're ahead of schedule. It's great to see the sales momentum driven by more customers choosing Starbucks more often, and this is just the beginning." - Brian Niccol, chairman and ceo GLOBAL NET REVENUE 1,3 74% 21% 5% NORTH AMERICA INTERNATIONAL CHANNEL DEVELOPMENT $9.9B 5% YoY 2 COMP +4% +4% +4% U.S. +5% +7% China GLOBAL OPERATING MARGIN 1 10.1% - 18 ...
Starbucks earnings: Company posts first quarter of US sales growth in 2 years as turnaround continues
Yahoo Finance· 2026-01-28 12:47
Starbucks (SBUX) posted its first quarter of North America and US same-store sales growth in two years on Wednesday as the company continues its turnaround efforts under CEO Brian Niccol. In its fiscal first quarter ended Dec. 28, Starbucks reported US and North America same-store sales rose 4%, topping estimates for a 2% rise. The increase was driven a 3% increase in foot transactions and a 1% increase in the average ticket. Starbucks last reported positive same-store sales for its US and North Ameica ...
Starbucks Reports Q1 Fiscal Year 2026 Results
Businesswire· 2026-01-28 12:45
Core Insights - Starbucks Corporation reported financial results for its fiscal first quarter ended December 28, 2025, indicating that the "Back to Starbucks" strategy is yielding positive results with increased customer engagement and sales momentum [3][6]. Q1 Fiscal Year 2026 Highlights - Net revenues for the North America segment increased by 3% year-over-year to $7.3 billion, driven by a 4% increase in comparable store sales, which included a 3% rise in transactions and a 1% increase in average ticket [6][9]. - Operating income for the North America segment decreased to $867 million, with an operating margin of 11.9%, down from 16.7% in the prior year, primarily due to labor investments and inflationary pressures [7][9]. - The International segment saw net revenues rise by 10% to $2.1 billion, supported by a 5% increase in comparable store sales and a 19% increase in operating income to $282.7 million [11][12]. - The Channel Development segment reported a 20% increase in net revenues to $522.7 million, attributed to growth in the Global Coffee Alliance and ready-to-drink business [13][14]. Company Update - Starbucks announced a joint venture with Boyu Capital to operate its retail in China, with Boyu acquiring up to a 60% interest, while Starbucks retains a 40% interest [20]. - The company appointed Anand Varadarajan as chief technology officer effective January 19, 2026 [20]. - A cash dividend of $0.62 per share was declared, reflecting the company's commitment to consistent value creation for shareholders [20]. Fiscal Year 2026 Guidance - The company anticipates global and U.S. comparable store sales growth of 3% or greater, with consolidated net revenues growing at a similar rate [20]. - Non-GAAP consolidated operating margin is expected to slightly improve year-over-year, with earnings per share projected in the range of $2.15 to $2.40 [20].
Starbucks Q1 Preview: Will 'Green Apron' Investments Drive Profits Or Just Add Cost Risks? Jefferies Sees 'Downside' Ahead - Starbucks (NASDAQ:SBUX)
Benzinga· 2026-01-27 12:32
Core Viewpoint - Starbucks Corp. is preparing to report its first-quarter fiscal 2026 earnings on January 28, with CEO Brian Niccol's "Back to Starbucks" strategy facing scrutiny due to rising operational costs that may lead to a stock correction [1] Earnings Expectations - Wall Street anticipates Starbucks to report earnings per share (EPS) of $0.58, a decrease from $0.69 in the same quarter last year, despite a projected revenue increase to $9.64 billion [2] - Jefferies analyst Andy Barish has reiterated an "Underperform" rating with a price target of $75, describing the stock's recent performance as an "unsupported rally" [2] Operational Challenges - The "Green Apron Service" standard, implemented in August 2025, aims to enhance customer service through increased staffing and better order sequencing, but its impact will be felt in the first quarter [3] - Jefferies highlights that the costs associated with labor reinvestment and the rollout of Assistant Store Managers will challenge margins in the first half of the year [4] Revenue Strategy - CFO Cathy Smith has indicated that the company plans to prioritize revenue growth over immediate earnings, acknowledging that investments will pressure near-term profits [5] - The company is counting on strong holiday sales, particularly from returning seasonal items like the Eggnog Latte, to meet revenue targets [5] Analyst Sentiment - Bank of America maintains a "Buy" rating with a raised price target of $114, citing long-term growth potential in China despite current economic challenges [6][8] - Mizuho advises a neutral stance, suggesting investors wait for clearer long-term financial targets expected at the upcoming Investor Day [10] Stock Performance - Starbucks shares have increased by 12.57% over the last month and 14.72% year-to-date in 2026, although they are down 3.69% over the past year [11]
Is Starbucks Stock Underperforming the Dow?
Yahoo Finance· 2025-11-28 06:28
Core Insights - Starbucks Corporation operates as a global roaster, marketer, and retailer of coffee, with a market cap of $98.6 billion, and segments including North America, International, and Channel Development [1][2] Financial Performance - Starbucks stock reached a three-year high of $117.46 on March 3 but is currently trading 26.2% below that peak [3] - Year-to-date, Starbucks stock has dropped nearly 5%, and over the past 52 weeks, it has declined 13.9%, while the Dow Jones has gained 11.5% in 2025 and 5.7% over the past year [4] - The company has been trading below its 200-day moving average since early April and below its 50-day moving average since late July, indicating a bearish trend [4] Sales and Strategy - Under the new CEO Brian Niccol's "Back to Starbucks" strategy, comparable sales have consistently declined for several quarters, with North America comps remaining flat year-over-year in Q4 2025, while international comps improved by 3% [5] - Overall topline revenue increased 5.5% year-over-year to $9.6 billion, surpassing expectations, but margins were squeezed due to lower average ticket sizes in international markets [6] - Adjusted EPS for the quarter fell 35% year-over-year to $0.52, missing consensus estimates by 5.5%, leading to a 1.2% drop in stock prices following the Q4 results release [6]
Starbucks’ Horrible Future
Yahoo Finance· 2025-11-13 15:15
Core Insights - Starbucks Corp. is experiencing a decline in stock performance, with its best year likely behind it in 2021, marked by a series of CEO changes [1][4] - The latest CEO, Brian Niccol, has not succeeded in reversing the company's fortunes, as evidenced by a significant drop in stock price from a peak of $117 to $87 [2][6] Group 1: CEO Performance and Strategy - Brian Niccol was anticipated to be a turnaround leader due to his previous success at Taco Bell and Chipotle, but his strategies have not yielded tangible results [5] - Niccol's approach has focused on returning Starbucks to its community coffeehouse roots, emphasizing friendly service and quick order fulfillment [5] - The company has divested 40% of its operations in China for $4 billion, a move that raises concerns about its future growth potential, especially as China was expected to be a key market [6] Group 2: Financial Performance - For the fiscal year ending September 29, Starbucks reported a revenue increase of 3% to $37.2 billion, but earnings per share fell from $3.31 to $1.63 [7] - Niccol claims that the "Back to Starbucks" strategy is taking hold, although this assertion lacks supporting evidence [7] Group 3: Labor Relations - Starbucks workers are planning strikes in 40 cities, which, while affecting a small number of stores, has garnered significant media attention and reflects negatively on the company [7]
Baristas Are Embracing Changes at Starbucks, CEO Says
Youtube· 2025-10-30 16:07
Core Insights - The company has emphasized service improvements through the Green Apron project, which involves hiring more staff and retraining existing employees to enhance customer experience [1][2][3] Staffing and Training - The partners have positively embraced the back to Starbucks strategy and the Green Apron service standard, leading to a renewed focus on customer connection [2] - The company has increased staffing levels and hours, enabling employees to perform their jobs with excellence [3] - Great leadership in stores facilitates quick training for new hires, contributing to overall service quality [3] Customer Experience Enhancements - The company aims to provide a great greeting and handoff experience for customers, focusing on creating a welcoming atmosphere [4] - Efforts are being made to improve seating and utilize technology to manage orders efficiently, resulting in positive feedback from partners and customers [5] Store Design and Operations - The company is working on making store interiors more accommodating and efficient while also exploring lower-cost models for building and operating locations [6] - Strategies for great design and cost-conscious operations can coexist, ensuring that both partners and customers have a successful experience [7] - Coffeehouse uplifts can be completed quickly without closing stores, leading to meaningful transformations that enhance customer satisfaction [8][9]
Starbucks plans 1,000 store renovations by end of 2026 and tests out new budget prototype
Yahoo Finance· 2025-10-30 15:50
Core Insights - Starbucks is set to complete 1,000 café renovations by the end of 2026, focusing on improved lighting, seating, and a welcoming aesthetic [1] - The company is piloting a new store prototype that features lower build costs and optimized space utilization, replacing the discontinued pickup-only cafes [2] - The "Back to Starbucks" strategy aims to enhance efficiency and value perception, with global same-store sales growth increasing for the first time in seven quarters, although U.S. comps remain flat [3] Renovation and Store Design - The café renovations are part of a broader strategy to revitalize the brand and improve customer experience [1][3] - The new store designs have already been implemented in select markets, including New York and California [1] Efficiency Improvements - Starbucks reported progress in staffing and store hours, with nearly all U.S. locations now opening consistently at or before 5 a.m. [5] - The implementation of a new order sequencing algorithm has resulted in over 80% of cafes achieving service times of four minutes or less [5] Value Perception - Despite criticisms regarding pricing, Starbucks has seen an increase in value scores by emphasizing non-pricing aspects such as café experience and shorter wait times [6] - Menu innovations, including a new protein beverage platform, are part of the strategy to enhance customer value perception [6]