We’re in the midst of a convergence of communication and financial services, with telcos and banks leading the way. Telcos and banks across the world are diving (and wading) into new service areas alone or in partnership. While bank and telco product innovation isn’t new, the urgency and scope of cross-industry experimentation have increased recently. Read my recent post on the bank/telco convergence for an overview of the trend. Many banks and telcos rightly worry that they could be left behind as commun ...