[music] [applause] I'm standing in front of my manager. The silence between us is deafening. Her eyes are cold, her face like a stone.And suddenly I recognize a feeling I thought I'd long left behind. And this feeling was fear. It's end of November.My team and I are working on a relaunch of a online platform hoping to catch the holiday sales. Now the client calls me and says that we have to delay this relaunch as she would like to handle the portal management herself. Something like that happened on a very ...