Financial Data and Key Metrics Changes - Total revenue increased by 6% to $720 million, driven by higher hardware sales [23] - Reported recurring revenue increased by 1% to $422 million, and 3% when excluding certain divestitures [23] - Adjusted EBITDA rose by 17% to $130 million, with a margin expansion of 170 basis points to 18.1% [24] - Non-GAAP EPS increased by 48% to $0.31, while GAAP EPS was $0.49, including a $65 million tax benefit [24] Business Line Data and Key Metrics Changes - Retail segment revenue increased by 9% to $501 million, with recurring revenue up by 3% to $279 million [25] - Restaurant segment revenue remained flat at $212 million, with recurring revenue increasing by 6% in enterprise and mid-market businesses [25][19] - Platform sites increased by 8% to 80,000, and payment sites increased by 4% to 8,600 [23] Market Data and Key Metrics Changes - The company signed 40 new retail customers in Q4, with platform and payment sites increasing by 6% and 12% respectively [16] - The restaurant business signed over 150 new customers in Q4, with platform and payment sites increasing by 11% and 3% respectively [19] - Significant contracts were secured with major clients like 7-Eleven Philippines and Colruyt Group [17][19] Company Strategy and Development Direction - The company is transitioning to a platform-led business model, focusing on integrated payment solutions and service capabilities [4][6] - A five-year transformation was completed, modernizing over 50 legacy applications into a unified scalable platform [6] - The company aims to enhance its payments offering and expand its geographic reach, with a focus on integrating third-party services through Voyix Connect [14][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's competitive positioning and the strength of its platform, emphasizing the importance of building a sales backlog [30][31] - The outlook for 2026 includes expected revenue of $2.21 billion to $2.325 billion, with a focus on improving recurring revenue and margins [28][29] - Management acknowledged challenges in the SMB segment but is optimistic about the upcoming launch of Aloha Next to address market dynamics [19][52] Other Important Information - The phased transition of the hardware business to Ennoconn commenced in January, expected to complete by the end of Q1 [8] - Adjusted free cash flow for 2026 is projected to be between $190 million and $220 million, reflecting the benefits from the ODM transition [29] - The company repurchased approximately 69,000 shares for $74 million, indicating a commitment to returning value to shareholders [27] Q&A Session Summary Question: Can you provide context around the backlog metric mentioned? - Management indicated that backlog is crucial for understanding the health of the product and revenue accumulation, with 20 contracts already signed for deployment [35][39] Question: What are the headwinds faced in the SMB segment? - Management noted that the SMB segment is the smallest and faces significant competition, but the upcoming Aloha Next product is expected to improve performance [46][52] Question: What is the expected organic revenue growth rate post-ODM transition? - Management anticipates improved organic revenue growth in 2026, driven by software services and payments, despite some market headwinds [57][58]

AWS Outage Sparks Former FBI Operative Warning For Workplaces In 2026When the AWS outage struck Monday morning October 21st, 2025, it was then that we realized just how many businesses, websites, platforms, and apps are dependent on this single cloud platform (about 2,500 to be precise). https://t.co/0KDdMdD9tQ ...