Core Argument - The speaker advocates for cultural competence as a more holistic and universally acceptable framework than traditional DEI initiatives [4] - Cultural competence emphasizes equality through understanding and fosters psychological safety [5][6] - The industry suggests cultural competence is an active process for navigating differences arising from diverse backgrounds, termed "cultural dilemmas" [8][9] Key Components of Cultural Competence - The framework involves four steps: recognize, respect, reconcile, and realize [10] - The industry highlights three fundamental principles: empathy, respect, and collaboration [13] - Empathy involves understanding perspectives from another's cultural lens [13] - Respect acknowledges the inherent worth and dignity of every individual [14] - Collaboration leverages diverse talents and insights to achieve shared goals [15] Benefits and Impact - Cultural competence leads to more robust, inclusive, and effective solutions [13] - The industry believes it unlocks innovation, solves problems, and forges deeper connections [16] - It builds bridges instead of walls, embracing the richness of diversity [17]