Sprinklr (CXM) Q2 2026 Earnings Call September 03, 2025 08:30 AM ET Speaker0Greetings. Welcome to Sprinklr's second quarter fiscal year 2026 earnings call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to Eric Scro, Head of Investor ...

Sprinklr (CXM) Q2 2026 Earnings Call September 03, 2025 08:30 AM ET Speaker0Greetings. Welcome to Sprinklr's second quarter fiscal year 2026 earnings call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to Eric Scro, Head of Investor ...

Core Insights - Quadient has maintained its leadership position on the Aspire Leaderboard, which evaluates vendors in the customer communications management (CCM) and customer experience management software sectors [1][2] - The company has seen an increase in its scores for "overall strategy" and "ability to execute," remaining a Leader in four market segments for 2025 [2] Company Performance - Quadient has secured large contracts in the healthcare and insurance sectors, focusing on automating core processes, particularly through AI [3] - The company is transitioning customers from legacy systems using its InspireXpress platform and competitor-specific conversion tools [3] - Quadient's CCM solutions, including Quadient Inspire Evolve and the upcoming Quadient Inspire Flex, offer a 'bring your own' AI model approach to enhance customer safety [3] Product Innovation - Quadient Inspire is recognized as a high-performance platform that enables organizations to create and deliver omnichannel customer communications [3] - The platform supports complex, high-volume production jobs in regulatory-driven industries while providing hyper-personalized digital interactions [3] - The company emphasizes continuous innovation, leveraging AI for meaningful digital interactions, sentiment analysis, and auto-generation of translated content [4]