Deceptive Advertising
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Instacart Settles FTC Lawsuit Alleging Deceptive Advertising and Subscription Enrollments
PYMNTS.com· 2025-12-18 21:27
Instacart agreed to pay $60 million to settle a Federal Trade Commission lawsuit that alleged the company engaged in deceptive tactics.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.In its lawsuit, the regulator a ...
Instacart to pay $60 million to settle FTC claims it deceived customers
CNBC· 2025-12-18 19:58
Instacart will pay $60 million to settle allegations by the Federal Trade Commission that it misled users with false advertising and deployed "unlawful subscription enrollment" practices.The federal agency alleged that Instacart used deceptive tactics in its subscription signup and "satisfaction guarantee" advertising that caused consumers to pay more in fees, and prevented them from securing refunds.For example, the FTC said Instacart falsely dangled promises of "free delivery" to consumers on their first ...