Digital Banking Transformation

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Towpath Credit Union Transforms their Digital Banking Experience with Alkami's Solutions
Prnewswireยท 2025-07-16 14:00
Core Insights - Towpath Credit Union has successfully completed a comprehensive digital transformation using Alkami's Digital Banking Platform, enhancing member experience and operational efficiency [1][4] - The credit union's product adoption increased from 1.7 to 2.45 products per member, with a year-over-year revenue growth of 15% [4] - Towpath is utilizing Alkami's Data & Marketing Solution to improve member engagement through targeted campaigns, resulting in over 800 members switching to e-documents and generating approximately $2.6 million in auto loan business [2][4] Company Overview - Alkami Technology, Inc. is a leading provider of cloud-based digital banking solutions for financial institutions in the U.S., focusing on enabling clients to grow and adapt quickly [6] - Towpath Credit Union serves over 26,000 members, offering a full range of financial services and emphasizing community-focused financial opportunities [7] Strategic Initiatives - Towpath's leadership aimed to eliminate digital limitations and provide a seamless experience that competes with larger financial providers while maintaining personal service [3][4] - The credit union's enhanced digital tools include integrated card controls, credit score monitoring, transaction enrichment, and account aggregation, fostering deeper member relationships [4][5]