Core Viewpoint - Digital transformation has become a critical issue for companies, yet many struggle to achieve satisfactory results due to a disconnect between technology and business operations [1][2] Group 1: Challenges in Digital Transformation - Common issues include insufficient technical capabilities, lack of business integration, poor operational management, and lack of leadership involvement [1] - Conflicts often arise between IT and business departments over project leadership, with each side believing they are better suited to lead [1][2] - The IT department has strong technical expertise, which can help in selecting appropriate digital tools and ensuring project stability and scalability [1][2] Group 2: Advantages of IT Department Leadership - IT departments can efficiently solve technical problems, control costs, and ensure adherence to project standards, thereby reducing the risk of project failure [2] - They can design universal digital solutions that facilitate data sharing and integration across departments, preventing data silos [2][3] Group 3: Disadvantages of IT Department Leadership - IT personnel often lack frontline business experience, leading to a disconnect between system capabilities and actual business needs [2][3] - Communication barriers exist between IT and business departments, increasing project costs and misunderstandings [3][4] Group 4: Advantages of Business Department Leadership - Business departments have a better understanding of their own needs, allowing for more relevant digital solutions that enhance operational efficiency [4][5] - They can more easily coordinate resources and gain support from other departments, facilitating project implementation [4][5] Group 5: Disadvantages of Business Department Leadership - Business departments may lack technical knowledge, leading to poor decision-making regarding technology solutions and potential project failures [5][6] - They often focus solely on their own needs, which can result in systems that do not meet the requirements of other departments, creating integration challenges [5][6] Group 6: Proposed Solution - A collaborative "dual-drive" model is suggested, where IT and business departments work together to establish cross-departmental processes and performance metrics [6][7] - Regular training sessions should be conducted to develop talent that understands both technology and business, breaking down professional barriers [6][7]