[Applause] So, I'm one of those odd people who really enjoys the challenge of navigating high stress situations. So maybe it's not a surprise that I ended up in a highintensity, high compassion occupation that also carries a risk of verbal and physical assault that is four times higher than that of your average prison guard. I'm an acute care nurse. And over the last 25 years, I've navigated thousands of emotionally charged life ordeath conversations. I'd like to bring you with me to the ER for a moment. So ...