T-Mobile US FY Conference Summary Company Overview - **Company**: T-Mobile US (NasdaqGS: TMUS) - **Event**: FY Conference held on November 18, 2025 Key Points Leadership Transition - The recent CEO transition to Srini Gopalan is viewed positively, with expectations for continued success under his leadership [3][5] - Gopalan has been with T-Mobile for over a decade and is familiar with the company's strategy [3] Strategic Priorities - Three main priorities under Gopalan: 1. Extend network leadership and improve customer perception of the network [4] 2. Enhance customer experience through digitalization [4] 3. Achieve success in broadband services [4] Q4 Promotional Activity - Q4 is expected to be competitive with promotional offers like "four for $100" [6][9] - The company anticipates strong performance, revising its post-paid phone net guidance to 3.3 million for the year [10] Competitive Landscape - The competitive environment remains vibrant, with no immediate concerns about competitors' actions [10] - T-Mobile's post-paid phone churn is reported as the lowest in the industry [18] Fiber and Mobile Convergence - T-Mobile does not see itself as a major fiber provider but is the fifth largest internet service provider in the U.S. with nearly 9 million broadband customers [20][21] - The company aims for 12 million broadband customers by 2028, focusing on monetizing its 5G broadband product [21][22] Fixed Wireless Access (FWA) - T-Mobile has seen significant growth in fixed wireless access, with over 500,000 new customers in Q3 [29] - The majority of customers are coming from cable providers, indicating a strong competitive position [30] Customer Segmentation - T-Mobile views fiber and fixed wireless as complementary products, targeting different customer segments [32] Post-Paid Phone Growth Outlook - The company remains optimistic about post-paid phone growth despite industry concerns about a slowdown [34] - T-Mobile is focused on executing its plan and delivering value to shareholders [36] Network Leadership - T-Mobile has been recognized for having the best overall network, with ongoing efforts to close the perception gap among potential customers [37][42] - The company aims to attract customers from competitors by emphasizing its network quality [42] Rural Expansion and UScellular Integration - T-Mobile is focused on becoming a market leader in rural areas, with a current household share of over 20% [48] - The integration of UScellular is progressing well, with plans to unify operations under the T-Mobile brand [50] T-Life Initiative - T-Mobile's T-Life app has seen significant engagement, with 85 million downloads and two-thirds of upgrades occurring through the platform [55][56] - The company aims to improve customer experience and operational efficiency through T-Life [58] Satellite Connectivity - T-Mobile's partnership with Starlink for satellite connectivity is seen as a complement to its terrestrial network, particularly in remote areas [60][62] Additional Insights - T-Mobile's focus on customer experience and digital transformation is expected to drive future growth and operational efficiencies [59] - The company is committed to maintaining its competitive edge through continuous investment in network quality and customer engagement strategies [43][44]

Financial Data and Key Metrics Changes - T-Mobile US Inc. reported a strong Q3 2025, achieving all-time best postpaid account growth and total postpaid net additions, with over a million postpaid phone net additions, marking the best Q3 in over a decade [10][14] - Postpaid service revenue grew by 12% year-over-year, while overall service revenue increased by 9% [15] - Core adjusted EBITDA rose by 6%, with a free cash flow conversion rate of 26% [15][28] Business Line Data and Key Metrics Changes - The wireless segment saw significant growth, with postpaid ARPA increasing by 3.8% on an organic basis, excluding the dilutive impact of UScellular, Metronet, and Lumos [14] - In broadband, T-Mobile led the industry with over 500,000 customer additions in 5G broadband and over 50,000 in fiber [15] - The integration of UScellular customers has begun, enhancing network experience and customer benefits [14] Market Data and Key Metrics Changes - T-Mobile's postpaid share of households increased, with strong performance in both top 100 markets and smaller rural areas [14] - The company reported a significant increase in customer lifetime values and strong customer momentum across all segments [15][62] Company Strategy and Development Direction - The company aims to widen its differentiation through network leadership and digital transformation, focusing on customer experience and operational efficiency [17][21] - T-Mobile is committed to maintaining its position as a network leader while investing in future technologies, including AI and satellite communications [76][78] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory, highlighting the successful execution of strategies that have led to record customer results [24][41] - The outlook for 2026 and 2027 is optimistic, with expectations for increased guidance reflecting core business strength and M&A contributions [22][28] Other Important Information - The company is accelerating synergy realization from the UScellular merger, with an expected total of $1.2 billion in OPEX and CAPEX run-rate synergies [26] - T-Mobile's digital transformation initiatives are aimed at simplifying customer acquisition processes and enhancing overall customer experience [65][66] Q&A Session Summary Question: Network perception gap and strategy to close it - Management discussed strategies to improve network perception, emphasizing local engagement and digital transformation initiatives to make switching easier for customers [31][35] Question: UScellular synergies and timeline - Management provided insights on the timeline for achieving full run-rate synergies from the UScellular merger, expecting most to be realized by the end of 2027 [43][44] Question: Broadband business opportunities - Management highlighted the potential of both fiber and 5G fixed wireless access, emphasizing the importance of competitive pricing and capital-light structures [48][50] Question: Customer acquisition costs and competitive environment - Management noted that customer acquisition costs remain stable, with strong customer lifetime values and promotional strategies driving customer switching [58][62] Question: Satellite partnership with SpaceX - Management discussed the ongoing collaboration with SpaceX on satellite technology, aiming to eliminate dead zones and enhance service offerings [72][76]