Sustainable e-commerce

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跨境电商运营:2025年全球电子商务趋势报告:购物行为、物流偏好与市场动
Sou Hu Cai Jing· 2025-06-10 11:27
Core Insights - The report highlights diverse trends in the global e-commerce market and changing consumer behaviors, indicating that 52% of global consumers shop online at least once a month, with China, Morocco, and Nigeria leading in browsing activity [1][2] - Mobile shopping is predominant, with 83% of millennials using retailer apps, and voice search gaining traction in markets like India and Turkey, where 47% of social shoppers utilize voice commands [1][2] - Logistics and return experiences are critical, as 72% of consumers expect free shipping, and 55% prefer free returns, with high shipping costs (58%) and long delivery times (52%) being significant pain points [1][2] E-commerce Landscape - Social commerce is increasingly influential, with 37% of clothing purchases made through social media, particularly in Turkey and Nigeria, where social shopping penetration exceeds 30% [2][3] - Cross-border shopping is prevalent, with 60% of consumers purchasing overseas at least once a month, driven by factors like free shipping (55%) and secure payment options (50%) [2][3] - Sustainability is emerging as a key demand, with 93% of Nigerian consumers concerned about delivery's environmental impact, and 57% of global consumers willing to pay a premium for eco-friendly options [2][3] Regional Market Differences - Significant regional variations exist, with Mercado Libre dominating 94% of the Argentine market, while Amazon leads in the US and Europe, and Shopee and Lazada have over 80% penetration in Southeast Asia [3] - The growth of second-hand trading and subscription models is notable, with platforms like Vinted promoting a circular economy in Europe, and 42% of UAE consumers engaging in subscription clothing services [3] - Overall, the global e-commerce landscape is evolving towards mobile, social, and localized experiences, with logistics, technological innovation, and sustainability practices becoming competitive core elements [3]