Core Viewpoint - UPS is facing challenges in clearing imported packages due to rapidly changing customs regulations, leading to potential disposal of parcels that cannot be cleared [1][11]. Group 1: Customs Challenges - The company has reported difficulties in navigating the customs process due to ongoing trade disputes and shifting import rules [1][11]. - New procedures have been implemented for handling parcels that are stranded at UPS hubs due to missing information or incomplete paperwork [2][11]. - Approximately 90% of packages that arrive on the first day of entry are cleared, but the recent changes have led to an increase in parcels unable to clear customs [5][8]. Group 2: Company Response - UPS has stated that if necessary information cannot be obtained, packages may either be returned to the original shipper at their expense or disposed of in compliance with U.S. customs regulations [3][11]. - The company is making multiple attempts to obtain the required information to clear delayed shipments and is committed to serving customers despite regulatory challenges [6][8]. - UPS continues to work on bridging the understanding gap related to new requirements and aims to expedite package delivery while complying with federal customs regulations [5][8].