Transforming how better health happens J.P. Morgan Healthcare Conference January 2026 Safe Harbor This presentation contains, and the officers of Teladoc Health, Inc. (the "Company" or "Teladoc Health") may make, "forward-looking" statements that are based on management's beliefs and assumptions and on information currently available to management. These forward-looking statements include, without limitation, information concerning possible or assumed future results of operations, including descriptions of ...

Core Insights - Virtual care is becoming a mainstream healthcare channel, with Hims & Hers Health, Inc. (HIMS) and Teladoc Health, Inc. (TDOC) utilizing digital-first models to enhance access [2][3] Company Overview - HIMS operates as a consumer-first, subscription-based telehealth platform, allowing users to discover treatments online, consult licensed providers, and receive recurring prescriptions through its integrated digital pharmacy [2] - TDOC is a global leader in virtual care, providing services through its Integrated Care segment, which includes virtual medical visits and chronic care programs, as well as BetterHelp, its online therapy platform [2] Stock Performance & Valuation - Over the past three months, HIMS has decreased by 37.4%, while TDOC has declined by 9.7%. However, in the past year, HIMS has increased by 22.1%, contrasting with TDOC's loss of 22.5% [4] - HIMS is trading at a forward 12-month price-to-sales (P/S) ratio of 2.9X, above its three-year median of 2.6X, while TDOC's forward sales multiple is at 0.5X, below its median of 0.7X [6] Growth Strategies - HIMS is expanding into low testosterone care, integrating at-home lab testing with personalized treatment plans, and collaborating with Marius Pharmaceuticals to launch an exclusive branded oral testosterone by 2026 [8][10] - The introduction of Hims & Hers Labs aims to enhance customer engagement through diagnostics and biomarker tracking, supporting a more personalized healthcare model [9] - HIMS is also accelerating international expansion, having entered Canada and launched a Weight Loss Programme in the U.K. [10] Teladoc Health's Positioning - TDOC is focusing on building an integrated enterprise-scale virtual care platform, enhancing its offerings in primary care, chronic condition management, and mental health [11] - The company is expanding its hospital capabilities, introducing new tools for operational support and care-team workflows, with a new workplace safety capability expected to launch in early 2026 [12] - TDOC is working on stabilizing performance and improving execution across its segments, with recent results reflecting steady progress [13] Earnings Projections - The Zacks Consensus Estimate for HIMS' 2025 earnings per share (EPS) suggests a 77.8% improvement from 2024 [15] - For TDOC, the 2025 loss per share is expected to improve by 79.7% from 2024 [17] Price Targets - Analysts project an average price target of $45.92 for HIMS, indicating a potential increase of 31.9% from the last close [19] - For TDOC, the average price target is $9.18, suggesting a 27.3% increase from the last close [20] Investment Recommendation - HIMS is viewed as a more stable and financially sound investment opportunity due to its expanding specialty offerings and international growth strategy [22] - TDOC remains a leading enterprise-focused provider but is more exposed to demand cycles and segment-level volatility [23]

Core Insights - CareView Communications has announced a new partnership with Springfield Memorial Hospital to enhance patient care through innovative virtual monitoring solutions [1][4] - The collaboration aims to improve patient engagement, staff efficiency, and create safer care environments amid increasing pressures on hospitals to improve outcomes [2][4] Company Overview - CareView Communications is a leading provider of virtual care and patient safety solutions, having empowered over 200 hospitals across the U.S. with its technology [8] - The company focuses on reducing patient falls and alleviating staffing pressures through AI-enabled predictive tools [8] Partnership Details - Springfield Memorial Hospital will implement CareView's Virtual Sitting platform, which supports continuous observation and aims to reduce patient falls and strengthen workflow efficiencies [3][4] - The partnership reflects a shared commitment to investing in advanced technology that delivers meaningful clinical and financial impact [2][6] Implementation and Support - CareView will provide clinical training, 24/7 support, and dedicated program oversight to ensure a seamless deployment of the Virtual Observer platform at Springfield Memorial Hospital [6] - The agreement emphasizes the importance of aligning technology solutions with the hospital's long-term strategy for safe, high-quality care [5]

Core Insights - Teladoc Health, Inc. (TDOC) is enhancing its virtual care offerings by integrating TytoCare's FDA-approved Home Smart Clinic into its Primary360 and 24/7 Care programs, starting in 2026, allowing members to access clinical-grade remote exams [1][9] - TytoCare's technology enables comprehensive remote assessments of various health metrics, including lung and heart sounds, with its AI-powered Lung Sounds Suite recognized as a significant innovation [2][9] - This integration aims to strengthen TDOC's competitive position in the telehealth market, potentially leading to quicker interventions and improved chronic care management for conditions like asthma and hypertension [3][4] Company Developments - The integration of TytoCare's diagnostic tools is a response to the increasing demand for at-home healthcare solutions, indicating a shift towards more accessible diagnostics [4][9] - TDOC's cautious rollout strategy, starting with a select group of customers, suggests a focus on testing adoption and reimbursement alignment to ensure successful implementation [5] Market Performance - Year-to-date, TDOC shares have declined by 23%, contrasting with the industry's growth of 4.9%, highlighting the challenges faced by the company in the current market environment [8]

Core Insights - Omada Health will begin prescribing GLP-1s and other obesity medications, expanding its weight management program as membership surpasses 100,000 [1][6] Industry Overview - The digital health sector is increasingly entering the GLP-1 market, which could reach approximately $100 billion by the end of the decade [2] - Major manufacturers like Eli Lilly and Novo Nordisk are working to enhance accessibility and develop new treatments for obesity and chronic conditions [2] Company Strategy - Omada's CEO, Sean Duffy, believes that access to GLP-1s will significantly increase over time, with a market expansion expected to include pills and next-generation treatments [3] - The company aims to support lifestyle and behavioral changes for patients on GLP-1s, providing resources such as nutrition guidance and health coaching [4] Patient Support - The new offering will assist patients from the prescription stage through their treatment, addressing complexities and side effects associated with GLP-1 injections [5] - Omada collaborates with licensed providers trained in obesity care to enhance medication management for patients [4][5] Financial and Operational Context - Omada partners with health plans and employers to better support employee health needs while managing costs related to obesity treatments [6] - The company reported its quarterly earnings for the second time since its IPO in June [6][7]

Financial Data and Key Metrics Changes - Consolidated revenue for Q3 2025 was $626 million, a decline of 2.2% year over year, with adjusted EBITDA of $70 million representing an 11.2% margin [16][17] - Net loss per share was $0.28, which included a non-cash goodwill impairment charge of $0.07 per share pre-tax [16][17] - Free cash flow was $68 million in Q3, bringing year-to-date free cash flow to $113 million, with cash and cash equivalents at $726 million, an increase of $47 million sequentially [17][25] Business Line Data and Key Metrics Changes - Integrated Care revenue was $390 million, up 1.5% year over year, with U.S. Integrated Care membership at 102.5 million, a 9% increase year over year [17][18] - Chronic care program enrollment grew 4% sequentially, reaching 1.17 million [18] - BetterHelp segment revenue was $236.9 million, with average paying users declining 4% year over year to 382,000 [19][20] Market Data and Key Metrics Changes - International integrated care revenues grew 14% year over year on a constant currency basis [12] - The acquisitions of Catapult and Telecare contributed approximately 245 basis points to Integrated Care segment growth [18] Company Strategy and Development Direction - The company is focusing on integrated care, emphasizing performance, innovation, and client impact, with over 100 million people having access to its services [4][8] - The shift towards fee-for-service visit models is evident, with visit-based revenues now comprising over 50% of U.S. virtual care revenues [8] - The company aims to leverage its scaled mental health position and is excited about the new employee assistance program offering called Wellbound [9][10] Management's Comments on Operating Environment and Future Outlook - Management acknowledged substantial challenges in healthcare, including affordability, rising costs, and unmet mental health needs, while expressing commitment to driving the next evolution of virtual care [14][15] - The company expects 2025 consolidated revenue of $2.510 billion to $2.539 billion and adjusted EBITDA of $270 million to $287 million, with a focus on maintaining strong cash flow generation [21][24] Other Important Information - The company achieved ISO 9001 certification for key processes within U.S. integrated care, reflecting operational excellence [12] - The company was recognized as one of Time magazine's top health tech companies of 2025, highlighting its innovative contributions to healthcare [26] Q&A Session Summary Question: Insights on 2026 Selling Season - Management characterized 2025 as a repositioning year, focusing on driving higher performance and product innovation, with positive discussions with clients regarding new products and services for 2026 [29][30][32] Question: BetterHelp Margins and Transition to Insurance - Management indicated that BetterHelp margins are impacted by the transition to insurance offerings, with expectations for improved margins as the insurance business scales [34][36][67] Question: Chronic Care Enrollment Trends - Management expressed satisfaction with the sequential growth in chronic care enrollment and highlighted opportunities for further engagement and clinical interventions [78][81]

Core Insights - Omada Health has appointed Dr. Thomas Tsang as Chief Medical Officer to lead its clinical organization and enhance clinical quality and innovation [1][2][4] Company Overview - Omada Health is a virtual-first healthcare provider focused on chronic conditions such as diabetes, hypertension, and musculoskeletal issues, serving over 2,000 customers including health plans and Fortune 500 companies [5][6] - The company has implemented clinically-validated behavior change protocols and has over a decade of experience with 30 peer-reviewed publications demonstrating its clinical and economic results [5] Leadership and Experience - Dr. Tsang has a strong background in virtual care delivery, having previously served as founding CEO of Valera Health, where he raised over $75 million and scaled the company to over 500 employees [2][3] - His experience includes roles as Chief Medical Officer at Merck Healthcare Services and as a Medical Director under the Obama Administration, contributing to national health policy and electronic health records [3] Strategic Initiatives - Omada is expanding its GLP-1 Care Track, which has served over 100,000 members since its launch, and enhancing its AI capabilities with tools like OmadaSpark and Meal Map for personalized nutrition [4] - The company aims to combine innovative technology with human-led care to improve member engagement and health outcomes [4]

Core Insights - Teladoc Health Inc. will release its third quarter 2025 results on October 29, 2025, after market close [1] - A conference call to discuss the results will take place at 5:00 p.m. ET on the same day [1] Conference Call Details - U.S. participants can access the conference call by dialing 1-833-470-1428 with access code 609817 [2] - International participants can find global dial-in numbers through a provided link [2] - A live audio webcast will be available online for those who prefer to listen via the internet [2] Replay Information - A replay of the conference call will be available shortly after its completion and will remain accessible for approximately 90 days [3] Company Overview - Teladoc Health is recognized as the global leader in virtual care, focusing on delivering and orchestrating care across various stakeholders [4] - The company aims to enhance access, improve health outcomes, extend provider capacity, and reduce costs through its extensive relationships with health plans, employers, providers, health systems, and consumers [4]

Core Viewpoint - Teladoc Health has acquired Telecare, an Australian tech-enabled provider of virtual specialist and allied health care, enhancing its international presence and capabilities in virtual care delivery [1][4][5]. Company Overview - Teladoc Health is a global leader in virtual care, generating over $2.5 billion in revenue in 2024 and employing nearly 5,000 people [3]. - The company provides access to care for more than 100 million people and collaborates with leading healthcare institutions globally, including in the US, UK, Germany, Canada, and France [3]. Acquisition Details - Telecare operates Australia's leading virtual care clinic with over 300 virtual specialists across more than 30 specialties, improving access to specialty care and reducing patient wait times [2]. - The acquisition closed on August 8, 2025, with financial terms undisclosed, but it is expected to have an immaterial impact on Teladoc Health's financial results for the year [6]. Strategic Implications - The acquisition aligns with Teladoc Health's enterprise strategy to expand its international business, particularly in Australia, where it has a 15-year history [4]. - Teladoc Health aims to enhance access to care in regional and remote areas by combining its technological solutions with Telecare's services [5]. Leadership and Brand Continuity - Telecare will continue to operate under its existing brand and leadership team, ensuring continuity in service delivery to the Australian market [6].

Financial Data and Key Metrics Changes - The second quarter consolidated revenue was $631.9 million, down 1.6% year over year, but near the high end of the guidance range [22] - Adjusted EBITDA was $69.3 million, representing a margin of 11%, also at the upper end of the guidance range [22] - Net loss per share was $0.19 compared to a net loss of $4.92 in the previous year, which included a significant goodwill impairment charge [22] - Free cash flow was $61 million in the second quarter, slightly ahead of the prior year period [23] Business Line Data and Key Metrics Changes - Integrated Care segment revenue increased by 3.7% year over year to $391.5 million, exceeding guidance [25] - U.S. Integrated Care segment membership reached 102.4 million, up 11% year over year, while virtual visit volume increased by 6% [26] - Better Health segment revenue was $240.4 million, slightly above the midpoint of guidance, but average paying users declined by 5% year over year [27][28] Market Data and Key Metrics Changes - The international integrated care business delivered mid-teens growth on a constant currency basis, contributing to overall revenue growth [25] - The U.S. cash pay users saw a high single-digit percentage decline compared to the previous year, reflecting softening consumer sentiment [29] Company Strategy and Development Direction - The company is focused on enhancing integrated care offerings, particularly in the U.S., to drive clinical outcomes and cost efficiency [12][13] - There is an emphasis on product innovation, including the launch of WellBound and enhancements to the cardiometabolic health program [6][7] - The company aims to leverage its scale in mental health and expand insurance capabilities through BetterHelp [15][16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to return to a growth trajectory despite broader market dynamics impacting healthcare [21] - The company is committed to maintaining a balanced approach between financial performance and investments in strategic priorities [21] - Management highlighted the importance of virtual care in addressing healthcare challenges, including affordability and access [11][12] Other Important Information - The company has retired $551 million in convertible senior notes and has a strong cash position of $618 million [23][41] - The company is making strategic investments to scale its insurance business and enhance operational capabilities [73][74] Q&A Session Summary Question: Transition from subscription to pay-per-visit model - Management indicated that over 50% of revenues in virtual care are now from visit-based arrangements, with a significant portion in mental health being around 70% [46][47] Question: Margin differences between cash pay and insurance - Management acknowledged that insurance margins would be lower than the cash pay business, but the scale of consumer demand is expected to drive conversion rates [50][51] Question: Opportunities to drive cost in healthcare - Management emphasized the importance of access to care and the potential for virtual care to complement local delivery systems [58][60] Question: Chronic Care Solutions selling season and competition - Management noted good interest in chronic care solutions, with ongoing pressure in the health plan channel but positive activity in employer channels [64][66] Question: Revenue contribution from Better Health Insurance in 2026 - Management expects insurance revenue to scale over a 6 to 12 month period, with ongoing investments needed to support this growth [72][75] Question: Overall readiness for revenue and EBITDA growth - Management believes considerable progress has been made, but acknowledges that ongoing investments and innovations are necessary to sustain growth [78][82]