Voice Commerce
Search documents
SoundHound AI Showcases Vision AI: What's the Commercial Angle?
ZACKS· 2026-01-14 16:42
Core Insights - SoundHound AI (SOUN) is launching Vision AI, a multimodal capability that integrates visual understanding with its conversational AI, enhancing in-vehicle assistants [1][10] - Vision AI aims to broaden SoundHound's use cases, moving beyond a standalone product to a strategic enhancement of its platform [1][4] Commercial Opportunity - Vision AI complements SoundHound's agentic framework, enabling higher-value interactions that transition from information retrieval to actions and transactions [2] - In the automotive sector, Vision AI supports navigation, safety, diagnostics, and location-based services, enhancing the relevance of in-car assistants and strengthening relationships with OEMs [2] Voice Commerce Strategy - Vision AI supports SoundHound's voice commerce strategy by allowing visual cues to trigger context-aware recommendations or purchases, promoting recurring revenue streams [3] Long-term Implications - While immediate revenue from Vision AI may be modest, its long-term implications are significant, enhancing platform stickiness and differentiating SoundHound from voice-only competitors [4] Competitive Landscape - Competitors in the multimodal AI space include Veritone (VERI) and C3.ai (AI), both of which have distinct commercial angles on vision-centric AI [5][8] - Veritone focuses on media, legal, and government sectors, while C3.ai offers a broad enterprise AI application suite, indicating diverse approaches to integrating visual and conversational intelligence [6][7] Price Performance and Valuation - SoundHound shares have decreased by 2% over the past six months, underperforming the Zacks Computers - IT Services industry, which declined by 7.7% [9] - The forward 12-month price-to-sales ratio for SOUN is 19.81, higher than the industry's 15.98, indicating a premium valuation [16]
Cantor Turns Bullish on SoundHound AI (SOUN), Highlights Voice and Conversational AI Tailwinds
Yahoo Finance· 2025-12-17 07:43
Core Viewpoint - SoundHound AI, Inc. (NASDAQ:SOUN) is gaining attention as a trending AI stock, with Cantor Fitzgerald upgrading its rating from Neutral to Overweight and increasing the price target to $15.00 from $13.00, citing long-term growth catalysts and the upcoming CES 2026 as significant factors [1][2]. Group 1: Company Performance and Growth - SoundHound AI has effectively executed cross-selling and upselling of voice and conversational AI services to its existing customer base, alongside expanding fully automated voice volumes due to the acquisition of Amelia in late Summer 2024 [2]. - The firm believes that expectations for SOUN are low heading into 2026, which presents potential upside for the stock [2]. - Recent acquisitions, including Interactions, and an expanding partner ecosystem are identified as key drivers of organic growth for the company in 2025 [2]. Group 2: Market Position and Future Prospects - Model expectations for Voice Commerce, part of the company's Pillar Three growth initiative, remain low, but the upcoming Consumer Electronics Show (CES) in early January 2026 is anticipated to be a positive catalyst with potential Voice Commerce-related announcements [3]. - The firm views conversational AI and voice AI as significant beneficiaries of broader AI growth trends, positioning SoundHound AI as a leader in this market [3]. - Solid execution on recent mergers and acquisitions, along with partnership expansions, supports the company's favorable outlook as it heads into 2026 [3].
SoundHound AI Integrates With OpenTable to Introduce In-Vehicle Reservations Using Voice AI
Globenewswire· 2025-12-10 14:02
Core Insights - SoundHound AI has partnered with OpenTable to introduce a fully conversational in-vehicle voice AI reservations agent, enhancing driver convenience by connecting them to a network of over 60,000 restaurants globally [3][4][5] Company Overview - SoundHound AI, a leader in voice and conversational AI, aims to integrate voice-enabled transactions into vehicles, making dining experiences effortless and hands-free [5][6] - OpenTable, part of Booking Holdings, Inc., facilitates restaurant reservations for over 60,000 restaurants, helping to fill 1.9 billion seats annually [10] Product Features - The new in-car AI agent allows users to find, select, and book restaurant reservations using natural voice commands, transforming a multi-step process into a seamless interaction [4][6] - SoundHound's voice commerce platform debuted at CES 2025 and now includes capabilities for ordering food and making reservations at top restaurants worldwide [5][6] Future Developments - The partnership will be showcased at CES 2026, with plans to expand hands-free voice commerce capabilities across various industries, including parking and ticket purchases [7]
SoundHound AI and Parkopedia Launch Voice AI-Powered Parking Search and Payment Agent
Globenewswire· 2025-11-25 14:04
Core Insights - SoundHound AI and Parkopedia have expanded their partnership to introduce an in-vehicle voice AI parking agent, enhancing the driving experience with hands-free parking discovery, recommendations, and bookings [3][4][5] Company Overview - SoundHound AI is a global leader in voice and conversational AI, providing solutions that enhance customer experiences across various industries [9] - Parkopedia is the leading connected car services provider, helping drivers find and pay for parking, EV charging, fuel, and tolls across 90 countries [10] Partnership Details - The collaboration integrates Parkopedia's global parking database, which includes over 90 million spaces in more than 20,000 cities, with SoundHound's voice commerce platform [4][5] - The new Parkopedia AI Agent offers proactive recommendations, real-time pricing, and availability, making parking easier and more convenient for drivers [5][6] Technology and Features - The voice AI parking agent allows drivers to find parking, compare prices, and complete payments using voice commands, significantly reducing friction in the parking process [5][7] - This technology is part of a broader vision to make in-car tasks effortless and connected, with plans to expand into other services like restaurant reservations and ticket purchases [8] Future Plans - The partnership will be showcased at CES 2026, highlighting the potential for hands-free voice commerce capabilities across multiple industries [8]
From Polaris to Vision AI: Is SoundHound Building a Moat in GenAI?
ZACKS· 2025-09-12 15:01
Financial Performance - SoundHound AI, Inc. (SOUN) reported a record second-quarter 2025 with revenue increasing by 217% year over year to $42.7 million [1][10] - The forward 12-month price-to-sales ratio for SOUN is currently at 29.71, compared to the industry's 17.05 [12] - The Zacks Consensus Estimate for SOUN's 2025 loss per share has improved to 13 cents from 16 cents over the past 60 days, indicating a significant improvement from the previous year's loss of $1.04 per share [14] Technology and Competitive Advantage - The company's proprietary Polaris foundation model has shown a 35% accuracy advantage over competitors and a 4X improvement in latency [2] - Polaris reduces costs by eliminating third-party dependencies, which accelerates customer adoption and drives higher renewal rates and faster deal closures across various sectors [2] - SoundHound is expanding into Vision AI, integrating real-time visual understanding into its conversational systems, which enhances multimodal interactions for enterprise, automotive, and retail customers [3] Strategic Positioning - SoundHound is building an ecosystem for Voice Commerce, targeting quick-service restaurants (QSRs), automakers, and merchants on a single platform [4] - The integration of Polaris and Vision AI is expected to create a defensible moat in the generative AI space, potentially securing long-term leadership if execution aligns with ambition [4] Competitive Landscape - SoundHound faces competition from major tech giants like Amazon and Google, both of which are enhancing their conversational and generative AI capabilities [5][6] - Amazon's expansion of Alexa and AWS AI offerings poses a direct challenge to SoundHound's ecosystem, particularly in the voice commerce sector [6] - Google's Dialogflow and advanced natural language platforms provide significant competition, leveraging its cloud dominance for distribution advantages [7] Stock Performance - SOUN shares have increased by 60.2% over the past three months, contrasting with a 7.8% decline in the Zacks Computers - IT Services industry [8]
SoundHound AI (SOUN) 2025 Conference Transcript
2025-09-04 19:52
Summary of SoundHound AI (SOUN) 2025 Conference Call Company Overview - **Company**: SoundHound AI - **Industry**: Voice AI technology and solutions - **Event**: Fireside chat at the Global TMT Conference - **Date**: September 04, 2025 - **Speaker**: Keyvan Mohajer, CEO of SoundHound AI Key Points Company Foundation and Vision - SoundHound AI was founded with the vision of making voice AI a reality, inspired by the lack of conversational AI technologies 20 years ago [7][8] - The company celebrated its 20th anniversary of incorporation [8] Market Position and Predictions - SoundHound AI predicts a significant shift towards voice and natural language interactions with devices, estimating a total addressable market (TAM) of over $100 billion for both voice AI and AI customer service solutions [12][13] - The company provides AI assistants for various devices, including cars and TVs, and offers AI customer service solutions for businesses of all sizes [13] Recent Growth and Performance - The company reported a record quarter with revenue growth of over 200% year-over-year, driven by significant growth in AI for automotive, enterprise, and restaurant sectors [24] - The shift from experimental budgets to IT budgets for AI solutions indicates a growing necessity for AI adoption among businesses [24] Three-Pillar Strategy - **Pillar One**: AI assistants for devices (e.g., cars, TVs) - **Pillar Two**: AI customer service solutions for businesses across various sectors - **Pillar Three**: Connecting users of Pillar One to transaction opportunities in Pillar Two, enhancing user experience [25] Technological Advancements - SoundHound AI's Polaris model is highlighted as a leading multimodal, multilingual foundation model, outperforming competitors in accuracy and latency [26] - The company has successfully integrated agentic AI capabilities, allowing for more complex tasks to be handled by AI, resulting in increased customer satisfaction [19][26] Mergers and Acquisitions - SoundHound AI has acquired three companies in 2024, enhancing its technology and customer offerings, with a focus on integrating these companies into its existing framework [28][29] Competitive Landscape - The company differentiates itself through its partnership mentality, offering collaborative solutions rather than just vendor relationships, which is crucial for customer success [31][40] Revenue Model - The revenue model includes a combination of one-time royalties for edge solutions and recurring fees for cloud-based services, with a focus on predictable pricing for device manufacturers [32][65] Future Outlook - SoundHound AI aims to become a $100 billion-plus company, with a strong belief in its growth potential [49] - The company expects to exit the year on an adjusted EBITDA positive basis, indicating a positive profitability trajectory [75] Implementation and Customer Integration - SoundHound AI integrates its solutions with existing customer infrastructure, minimizing the need for new hardware and ensuring seamless implementation [72][73] Voice Commerce - The company is focused on developing voice commerce capabilities, which are seen as a transformative opportunity for customer interactions [39][51] Challenges and Considerations - The company acknowledges the importance of understanding AI decision-making processes and is focused on delivering reliable solutions that meet customer expectations [56][60] Conclusion SoundHound AI is positioned as a leader in the voice AI industry, with a robust growth strategy, innovative technology, and a commitment to customer partnership. The company is optimistic about its future prospects and aims to capitalize on the growing demand for AI solutions across various sectors.
Restaurant AI Wins Accelerate: Can SoundHound Dominate QSRs?
ZACKS· 2025-08-21 18:20
Core Insights - SoundHound AI, Inc. (SOUN) achieved a record-setting second-quarter 2025 with revenue increasing 217% year over year to $42.7 million, driven by significant growth in the restaurant vertical [1][10] - The company expanded its presence to over 14,000 restaurant locations, adding major clients such as IHOP and Red Lobster, while forming strategic partnerships to enhance AI adoption in quick-service restaurants (QSR) [2][10] - Despite strong revenue growth, SoundHound reported a non-GAAP net loss of $11.9 million in the second quarter, indicating ongoing challenges in achieving profitability [4] Company Developments - SoundHound's Amelia 7 agentic AI platform and proprietary Polaris foundation model are gaining traction, contributing to increased renewals and upsells [3] - The company is focusing on Voice Commerce, which aims to create a seamless ecosystem linking QSRs with automakers and merchants, potentially driving future monetization [3] - Strategic partnerships with Acrelec and Par Technologies are expected to accelerate AI adoption across global QSR chains, positioning SoundHound as a leader in voice-enabled solutions [2] Competitive Landscape - SoundHound faces significant competition from tech giants like Amazon and Google, which have established ecosystems and advanced AI capabilities [5][7] - Amazon's Alexa and AWS provide a strong foothold in voice-enabled technologies, making it a formidable competitor for QSR operators [6] - Google's Dialogflow platform and natural language processing expertise create direct competition with SoundHound's offerings in restaurant automation [7] Financial Performance - SoundHound's shares have increased by 28.3% over the past three months, contrasting with an 8.8% decline in the Zacks Computers - IT Services industry [8] - The forward 12-month price-to-sales ratio for SOUN is currently 25.35, up from the industry's 17.21, indicating a premium valuation [12] - The Zacks Consensus Estimate for SOUN's 2025 loss per share has improved to 13 cents from 16 cents, showing progress compared to a year-ago loss of $1.04 per share [14]
SoundHound AI(SOUN) - 2025 Q1 - Earnings Call Transcript
2025-05-08 22:00
Financial Data and Key Metrics Changes - Revenue for Q1 2025 was $29.1 million, representing a 151% increase year over year [5][28][33] - GAAP gross margin was 37%, down year over year, primarily due to the impact of recent acquisitions [34] - Non-GAAP gross margin was 51%, adjusted for noncash amortization and employee stock compensation [34] - Non-GAAP net loss was $22.3 million, with a loss per share of 6 cents [39] Business Line Data and Key Metrics Changes - The number of active restaurants using Voice AI ordering solutions reached nearly 13,000 locations, handling approximately 10 million interactions per quarter [30][31] - The company activated over 1,000 new live restaurant locations in a single quarter, a tenfold increase compared to the previous year [29] - The automotive sector saw a relative softness this quarter due to macroeconomic uncertainties, but the company remains optimistic about future contributions from this vertical [46][48] Market Data and Key Metrics Changes - The company is experiencing balanced contributions across various industries, including automotive, restaurants, financial services, healthcare, and hospitality [45] - The automotive business, which previously comprised 80% of the company's revenue mix, is now a low double-digit percentage, indicating diversification [48] - The company is seeing strong momentum in the restaurant sector, with significant penetration in pizza and drive-thru operations [49] Company Strategy and Development Direction - The company is focused on leveraging its AI technology to drive innovation and efficiency across various sectors, including voice commerce and agentic AI [10][12][23] - The recent acquisitions are expected to enhance the company's capabilities and market position, particularly in the restaurant and automotive sectors [6][35] - The company aims to achieve adjusted EBITDA profitability by the end of 2025, with a commitment to disciplined cost management [41] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of AI momentum and business traction despite macroeconomic volatility [40][41] - The company is optimistic about the growth potential in voice commerce and the expansion of its serviceable markets [33][40] - Management noted that the trends in AI and voice technology are creating favorable conditions for business growth [26][41] Other Important Information - The company has a strong pipeline of new OEMs and is optimistic about the voice commerce solution's potential [34][39] - The company is actively working on improving retention rates and customer success following the acquisition of Amelia [72] Q&A Session Summary Question: How should the company think about the levels of business from different verticals? - The company has seen balanced contributions across industries, with optimism about growth in both automotive and restaurant sectors [45][46] Question: How mature are the AgenTic solutions being deployed? - The company has been developing agentic behavior for over ten years, and the solutions are now live and in production [55][56] Question: Could economic uncertainty impact the restaurant business? - The company believes that both good and challenging economic conditions drive interest in their technology for efficiency gains [61][62] Question: Have there been changes in the competitive landscape? - The company has seen more players enter the market but maintains a mature state in technology and customer integration [64][65] Question: How should investors model gross margin for the rest of the year? - The company expects gross margin improvements as it digests acquisitions and shifts its business mix [67][68] Question: What are the retention rates within Amelia? - The company is working to improve retention rates and has seen a pathway to strengthen gross retention and net retention [71][72]