Financial Data and Key Metrics Changes - Gross Merchandise Sales (GMS) reached $2.4 billion in Q3 2025, representing an 11% growth from the prior year period [25] - Revenue for Q3 was $468 million, up 8% compared to last year, driven by GMS growth but offset by a reduction in take rates [27] - Adjusted EBITDA was $67 million, representing 14% of revenue, up 21% from $56 million in the same period last year [30] Business Line Data and Key Metrics Changes - The company has seen nearly 20% GMS growth over the last 12 months, indicating strong performance across its marketplace [8] - The launch of the Reach Pro product has led to significant adoption among sellers, contributing to market share gains [12] Market Data and Key Metrics Changes - The North American secondary ticketing market has been positively impacted by the company's strategic investments, with the company now approximately four times larger than its nearest competitor based on GMS [11] - The implementation of federally mandated all-in pricing in the U.S. has had an estimated 10% one-time impact on the size of the North American secondary ticketing market [26] Company Strategy and Development Direction - The company aims to become the global destination for live entertainment ticketing by leveraging technology and customer focus to eliminate friction in the live event experience [10] - Direct issuance is seen as a transformative growth vector, allowing enterprise sellers to access the marketplace without exclusivity requirements [18] - The company is also pursuing advertising opportunities, including sponsored listings and partnerships with businesses like Booking.com to enhance customer experience [20][23] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strong demand for live events and the company's ability to navigate temporary market dynamics, such as the transition to all-in pricing [35] - The company plans to provide annual guidance for 2026 expectations in early 2026, focusing on long-term value creation [36] Other Important Information - The company successfully raised approximately $1 billion through capital markets activities, significantly improving its balance sheet and reducing leverage [37] - The company ended the quarter with $1.4 billion in cash and cash equivalents, with a net debt of $1.1 billion [38] Q&A Session Summary Question: Returns on investments in core resale market share and direct issuance - Management highlighted that investments in market share have yielded positive results, with significant share gains and a dominant position in the point of sale system [40][41] Question: Aligning marketing investments over the medium to long term - Management noted strong receptivity to marketing investments, particularly in the direct issuance business, which aims to enhance revenue for content owners [44][46] Question: Visibility on sponsored listing ad launch and Major League Baseball deal - Sponsored listings are expected to roll out in the second half of Q4, with MLB taking advantage of direct issuance for certain events [48][53] Question: Direct issuance market opportunities - Management sees diverse opportunities across various content types, including sports and live theater, emphasizing the non-competitive nature of their model with primary ticketing [55][56] Question: Impact of all-in pricing and World Cup expectations - Management confirmed that all-in pricing represents a 10% headwind, expected to last until May 2026, and expressed excitement about the World Cup's potential impact on resale [62][63]

Q3 2025 Earnings Presentation NOVEMBER 2025 Disclaimer Forward-Looking Statements This presentation contains forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The Company's actual results may differ materially from expectations, and reported results should not be considered as an indication of future performance. Forward-looking statements include all statements that are not historical facts and can be identified by terms suc ...

Core Insights - StubHub Holdings, Inc. reported a Gross Merchandise Sales (GMS) of $2.4 billion for Q3 2025, reflecting an 11% year-over-year increase [1] - Excluding the impact of the Taylor Swift "Eras Tour," GMS grew by 24% year-over-year [1] - The company's revenue reached $468 million, which is an 8% year-over-year increase and represents 19% of GMS [1] - StubHub experienced a net loss of $1 million during the quarter [1]

Financial Data and Key Metrics Changes - In Q3, the company reported net revenue of $71.7 million, down 8% year-over-year, primarily due to lower ticketing revenue and the elimination of organizer fees, partially offset by a 38% increase in revenue from Eventbrite Ads [18][19] - Adjusted EBITDA was $8.4 million, representing a 58% year-over-year increase and an adjusted EBITDA margin of 11.7% [20] - Q3 net income was $6.4 million, a significant improvement from a net loss of $3.8 million in the previous year [20] Business Line Data and Key Metrics Changes - Paid ticket volume totaled 19.1 million, down 3% year-over-year, but showed a 400 basis points improvement from the 7% decline in Q2 [18] - Eventbrite Ads revenue grew 38% year-over-year, contributing positively to overall revenue despite the decline in ticketing revenue [18][19] Market Data and Key Metrics Changes - The company reported a nearly 4% increase in new paid creator acquisition in Q3, indicating a strengthening marketplace [8] - The average monthly users reached 92 million in Q3, with consumers and creators across 180 countries [9] Company Strategy and Development Direction - The company aims to stabilize paid ticket volumes and creator activity, with a focus on disciplined execution to support revenue growth and margin expansion in 2026 [6][10] - Strategic initiatives include enhancing creator tools, improving consumer engagement, and expanding market share globally [10][15] - The company plans to leverage AI for product innovation, focusing on premium tools for larger creators and enhancing consumer personalization [30][33] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about operational momentum, expecting to return to monthly year-over-year paid ticket volume growth within the first few months of 2026 [23][24] - The company anticipates net revenue for Q4 to be between $71.5 million and $74.5 million, with an adjusted EBITDA margin of 8-9% [23] Other Important Information - Operating expenses were $49.6 million, down 20% year-over-year, marking the lowest level in four years [19] - The company ended the quarter with $511 million in cash and cash equivalents, with total debt reduced to $175 million [21] Q&A Session Summary Question: How is the company thinking about the right level of investment to drive growth in 2026? - Management emphasized a disciplined approach to operating expenses while reallocating funds to areas that drive growth, balancing cost reduction with investment in growth initiatives [26][28] Question: How does the company view the impact of GenAI on product innovation? - The company plans to focus on premium tools for larger creators, using AI to enhance marketing performance and consumer engagement, and expanding globally [30][33] Question: What is the company's stance on the ticketing ecosystem amid recent industry discussions? - The company aims to democratize the ticketing industry, advocating for fair pricing and transparency while continuing to invest in creator tools and consumer-friendly practices [36][38] Question: Can you provide insights on the sequential gross margin improvement and its implications? - Management expects modest continued improvement in gross margin, driven by the increasing contribution of higher-margin Eventbrite Ads to overall revenue [40][43]

Q3 2025 Financial Results November 6, 2025 (Nasdaq: SEAT) Important Disclaimers Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "can," "continue," "could," "design," "estimate," "expect," "forecast," "future," "goal," "intend," "likely," "may," "plan," "project," "propose," "seek," "should," "target," "will," and "would," a ...

Financial Data and Key Metrics Changes - The company reported a revenue increase of 11%, operating income up 24%, and AOI (Adjusted Operating Income) growth of 14% for the quarter [8][10] - The company anticipates continued growth with record attendance, revenue, and AOI expected for the next year [10] Business Line Data and Key Metrics Changes - The concert segment grew AOI by approximately $40 million, driven by an increase of 120 stadium shows, with a balanced contribution from both U.S. and international markets [20][21] - There was a decrease of about 250 amphitheater shows, while arena activity remained flat, but growth was noted in operated arenas [20][21] Market Data and Key Metrics Changes - International markets, particularly in Mexico and Latin America, showed significant growth, contributing to the overall revenue increase [8][10] - The company noted a strong pipeline for 2026, with ticket sales for shows next year up double digits [31] Company Strategy and Development Direction - The company is focusing on expanding its presence in underdeveloped international markets, particularly in Latin America and Asia, while maintaining competitiveness in North America [29] - The company is committed to enhancing its ticketing platform and enterprise tools to capture more market share globally [29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strength of the consumer and the overall business model, indicating no signs of economic sensitivity affecting ticket sales [56] - The company is optimistic about the upcoming year, expecting a strong performance in stadiums and a robust pipeline of events [38][40] Other Important Information - The company is implementing identity verification tools to combat ticket scalping, which has resulted in the cancellation of over a million accounts [14][15] - The company is also focused on enhancing its sponsorship revenue, which has been growing at double-digit rates [61] Q&A Session Summary Question: Concerns about underperformance in amphitheaters and arenas - Management acknowledged fewer amphitheater shows this year but expressed optimism for a strong pipeline in 2026, indicating that the current performance is not structural [9][10] Question: Actions taken against ticket scalpers - Management detailed the shutdown of the Trade Desk tool and the implementation of identity verification tools to reduce scalping, with a low expected financial impact [12][14][15] Question: Breakdown of concert segment AOI growth - Management provided insights into the concert segment's growth, attributing it to increased stadium shows and operational improvements in venues [20][21] Question: Update on regulatory discussions with the FTC and DOJ - Management expressed confidence in their legal standing against the FTC and provided updates on the DOJ case, indicating no significant concerns [23][24][25] Question: International growth opportunities in ticketing - Management emphasized the importance of international markets for future growth, highlighting the company's global strategy [29] Question: Expectations for AOI growth in 2026 - Management refrained from providing specific guidance for 2026 but indicated strong leading indicators for continued growth [50][52] Question: Corporate appetite for sponsorships - Management noted ongoing growth in sponsorship revenue, driven by increased inventory and demand from marketers [61] Question: Food and beverage spend across venues - Management reported strong growth in food and beverage revenues across various venue types, indicating a positive trend in ancillary revenues [66]

Financial Data and Key Metrics Changes - The company reported a revenue increase of 11%, operating income up 24%, and AOI (Adjusted Operating Income) growth of 14% for the quarter [8][10] - International growth was highlighted, particularly in Mexico and Latin America, with stadium revenue increasing by 60% [8][10] Business Line Data and Key Metrics Changes - The concert segment saw AOI growth of approximately $40 million, driven by an increase of 120 stadium shows, which contributed to high profitability per fan [20][22] - There was a decrease of about 250 amphitheater shows, while arena activity remained flat, with some growth in operated arenas [20][22] Market Data and Key Metrics Changes - The company noted a strong pipeline for 2026, with ticket sales for shows next year up double digits, indicating robust demand [31][38] - The international fan count is projected to surpass the U.S. for the first time, reflecting a shift towards global growth [42] Company Strategy and Development Direction - The company aims to expand its presence in underdeveloped international markets, particularly in Latin America and Asia, while maintaining competitiveness in North America [29] - The focus remains on primary ticket sales, with secondary ticketing being a low single-digit percentage of revenue, emphasizing the importance of controlling scalping practices [12][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming year, expecting strong performance across all venue types, including stadiums, amphitheaters, and arenas [9][38] - There are no observed signs of economic sensitivity affecting consumer behavior, with strong demand across various consumer segments [56] Other Important Information - The company is implementing identity verification tools to combat ticket scalping, which has resulted in the cancellation of over a million accounts [14][15] - The recent hire of a new global president for Ticketmaster is aimed at enhancing the company's AI capabilities and international focus [44][46] Q&A Session Summary Question: Concerns about underperformance in amphitheaters and arenas - Management acknowledged the strong performance in stadiums but noted fewer amphitheater shows this year, with optimism for a rebound in 2026 [9][10] Question: Actions taken against ticket scalpers - The company is shutting down the Trade Desk tool used by brokers and deploying identity verification tools to reduce scalping, expecting minimal financial impact [12][14] Question: Breakdown of concert segment AOI growth - The concert segment grew AOI by about $40 million, driven by increased stadium shows and a strong performance in operated venues [20][22] Question: Update on regulatory discussions with the FTC and DOJ - Management feels confident about their case with the FTC and noted that the DOJ case is progressing, with trial set for March 6 [23][24] Question: International growth opportunities in ticketing - The company views international markets as a significant growth opportunity, with plans to expand Ticketmaster's presence globally [29][30] Question: Expectations for AOI growth in 2026 - Management refrained from making specific 2026 AOI growth predictions but indicated strong leading indicators for continued growth [50][52] Question: Corporate appetite for sponsorships - Sponsorship numbers have been growing in double digits, with marketers increasingly investing in live events [60][62] Question: Food and beverage spend across venues - The company reported strong growth in food and beverage across various venue types, indicating robust ancillary revenue streams [66][68]

Financial Data and Key Metrics Changes - Revenue increased by 11%, operating income rose by 24%, and AOI (Adjusted Operating Income) grew by 14% in Q3 2025, indicating strong financial performance [6][8]. - The company anticipates continued growth in AOI of 10% for the upcoming year, supported by a diversified global business model [6][7]. Business Line Data and Key Metrics Changes - The concert segment saw an AOI growth of approximately $40 million, driven by an increase of 120 stadium shows, which contributed to high profitability per fan [18][19]. - There was a decrease of about 250 amphitheater shows, while arena activity remained flat, indicating a shift in focus towards larger venues [19][20]. Market Data and Key Metrics Changes - International markets, particularly in Mexico and Latin America, showed significant growth, with stadium revenues up by 60% [6][7]. - The company noted that international fan count is on track to surpass U.S. fan count for the first time, highlighting a shift towards global growth [37]. Company Strategy and Development Direction - The company is focusing on expanding its presence in underdeveloped international markets, particularly in Latin America and Asia, while maintaining competitiveness in North America [26][27]. - The management emphasized the importance of a diversified business model, which allows for flexibility and resilience in varying market conditions [6][7]. Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the upcoming year, citing a strong pipeline of events and ticket sales for 2026, with expectations for continued double-digit AOI growth [42][43]. - There are no observed signs of consumer pullback, with strong demand across various venue types, indicating robust consumer appetite for live events [46]. Other Important Information - The company is implementing identity verification tools to combat ticket scalping, which is expected to have a minimal financial impact but is crucial for maintaining market integrity [10][14]. - The company is preparing for an investor day to provide more detailed insights into its venue pipeline and long-term growth strategies [32][54]. Q&A Session Summary Question: What happened with amphitheaters and arenas this year? - Management noted a strong performance in stadiums but acknowledged fewer amphitheater shows, with expectations for a rebound in 2026 [5][7]. Question: Can you provide details on concert segment AOI growth? - The concert segment grew AOI by about $40 million, driven by increased stadium shows and profitability per fan [18][19]. Question: What is the status of the FTC and DOJ cases? - Management feels confident about their case with the FTC and noted that the DOJ case is progressing towards trial [22][23]. Question: How is the ticketing landscape evolving? - The company views ticketing as a global business and is focusing on expanding its international presence while remaining competitive in North America [26][27]. Question: Are there signs of consumer spending pressure? - Management has not observed any pullback in consumer spending, indicating strong demand across all levels of events [46]. Question: What is the outlook for sponsorships? - Sponsorship numbers have been growing in double digits, with continued demand from marketers for live events [48][49].

Core Points - Ticketmaster is implementing measures to limit users and ticket brokers to one account, requiring taxpayer ID verification and utilizing AI tools to combat bot purchases amid a Federal Trade Commission (FTC) lawsuit alleging price manipulation with resellers [1][2] - The FTC lawsuit claims that Ticketmaster and Live Nation have been deceiving customers and artists by allowing mass ticket purchases for resale at inflated prices, leading to excessive fees collected from both initial sales and resales [7] Group 1 - Ticketmaster will enforce a one-account limit for users and brokers through Social Security number or taxpayer ID verification, aiming to increase ticket access for genuine fans [2] - The company will not allow ticket brokers to exceed resale limits, a policy the FTC claims Ticketmaster has failed to enforce [3] - Ticketmaster plans to shut down TradeDesk, a tool for resellers, to mitigate reputational damage despite denying it was used to facilitate scalping [4] Group 2 - Live Nation disputes the FTC's allegations of collusion with resellers, stating that ticket resales account for only 3% of its revenue, making such practices economically illogical [5] - The company has invested over $1 billion in bot prevention measures, blocking 8.7 billion bots in April 2025, countering claims of violating the Better Online Ticket Sales Act [6] - The FTC lawsuit highlights that Ticketmaster and Live Nation charged $16.4 billion in fees from 2019 to 2024, with $3.7 billion from resale ticket fees alone [7] Group 3 - Ticketmaster's pricing practices have faced scrutiny following incidents like the Taylor Swift Eras Tour ticket sales, which resulted in server crashes and high prices for fans [8] - The Justice Department has previously investigated Live Nation for potential monopolistic practices in the ticketing industry [9]

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