Core Insights - TTEC Holdings Inc. has been recognized as a Leader and Star Performer in the 2025 Everest Group PEAK Matrix Assessment for Digital Transformation Services for Mid-market Enterprises, highlighting its strong position in the market [1][2] Company Overview - TTEC is a global innovator in customer experience (CX) technology and services, focusing on AI-enabled digital CX solutions [7] - The company operates through TTEC Digital, which designs and implements omnichannel contact center technology, CRM, AI, and analytics solutions, and TTEC Engage, which provides AI-enhanced customer engagement and support services [7] Recognition and Achievements - TTEC Digital's recognition in the PEAK Matrix reflects its commitment to leveraging advanced technologies such as AI, data analytics, and automation to enhance customer experiences for mid-market enterprises [4][5] - The distinction emphasizes TTEC Digital's ability to drive impactful business outcomes through AI-led customer experience transformation, supported by successful case studies [5] Strategic Focus - TTEC Digital continues to invest in AI-driven innovations that accelerate time-to-value and empower organizations to deliver exceptional customer experiences [6]

Group 1 - The core viewpoint of the article highlights the escalating tensions between the U.S. and the EU regarding regulatory actions against American tech companies, with the U.S. threatening retaliatory measures against European service providers if discriminatory practices continue [1][2][4] Group 2 - The U.S. Trade Representative's Office claims that the EU and its member states are engaging in "discriminatory and harassing" lawsuits, taxes, and fines against American service providers, listing nine European companies, including Accenture, DHL, and Siemens, as potential targets for retaliation [1] - The EU Commission's spokesperson emphasized that the regulatory framework aims to maintain a "safe, fair, and equal competitive environment" and denied any allegations of discrimination [2] - In 2023, the EU has taken significant enforcement actions against American tech firms, including a €120 million fine against the social media platform X owned by Elon Musk and a €2.95 billion fine against Google for anti-competitive behavior in the advertising technology sector [2]

US equity markets are extending early losses following the Trump administration threatening retaliation against the European Union in response to efforts to tax American tech companies.The White House singled out prominent companies, including Accenture Plc, Siemens AG and Spotify Technology SA, as possible targets for new restrictions or fees.“If the EU and EU Member States insist on continuing to restrict, limit, and deter the competitiveness of U.S. service providers through discriminatory means, the Uni ...

Dubai and Dhaka, December 11, 2025 - VEON Ltd. (Nasdaq: VEON), a global digital operator (“VEON”), today announces that Banglalink, its digital operator in Bangladesh, has received the permission of Bangladesh Bank to operate as a payment service provider - a milestone in the operator’s ambition to expand further into digital financial services. As a payment services provider, Banglalink will be able to offer regulated money transfer and payment services for customers, expanding access to formal financial ...

在电商高速发展的今天，"低价乱价"已成为品牌方最头疼的问题之一——大促期间经销商擅自破价、非授权店铺低价倾销、直 播间"骨折价"扰乱市场……不仅侵蚀品牌利润，更严重损害高端形象与渠道体系稳定。如何高效"控价"，成为品牌数字化运营 的关键一环。 一旦发现违规链接，系统自动抓取商品页面、价格截图、店铺信息等关键证据，并生成符合平台要求的标准化投诉材料;专业团 队快速对接电商平台知识产权保护通道或发起平台投诉;处理完成后，系统自动复检，确保链接彻底下架或价格修正。整套流程 高效协同，最快可在1–7天内完成违规链接下架，远优于行业平均7–15天的处理周期。 "控价不是发几份报表，而是真正守住价格底线。"一位合作三年的家电品牌负责人坦言，"以前我们自己组建团队做控价，人力 成本高、效率低，投诉成功率不到60%;交给信羊后，大促期间破价率下降80%，渠道秩序明显好转。" 正因如此，信羊的品牌客户年度续签率高达90%——在服务行业普遍面临客户流失压力的背景下，这一数字堪称"硬核口碑"。高 续签率背后，是其对结果负责的服务理念：不以"监测数量"论英雄，而以"下架率""价格合规率""客户满意度"为最终考核标准。 值得关注的是， ...

Core Insights - Atos and N3XT Sports have formed a strategic partnership to enhance digital transformation and growth in Saudi Arabia's sports market [1][2] - The collaboration aims to provide comprehensive digital solutions, including data transformation, smart-venue integration, and customized infrastructure development [2][6] - The partnership will leverage Atos' extensive experience in major sporting events and N3XT Sports' regional expertise to drive innovation and engagement in Saudi Arabia's sports ecosystem [3][4][6] Company Overview - Atos is a global leader in digital transformation with approximately 67,000 employees and annual revenue of around €10 billion, operating in 61 countries [9] - N3XT Sports is a specialized agency focused on strategy development and digital transformation in the sports industry, with a strong presence in Europe and the Middle East [4][8] - Both companies aim to enhance fan, athlete, and stakeholder engagement through advanced technology and operational support [2][6][9]

Core Insights - The launch of a fully online business registration service based on the Shanghai-Singapore cross-border digital trust framework aims to streamline processes for Singaporean enterprises investing in Shanghai, reducing time and costs associated with paper-based notarised documents [1][4] Group 1: Digital Trust Framework - The Shanghai Electronic Certification Authority (SHECA) has established a cross-border digital trust service platform to enhance the efficiency and security of cross-border identity and document authentication [2] - The initiative seeks to break down barriers to cross-border trust and foster international cooperation [2] Group 2: Digital Identity Interoperability - A pilot project utilizing Decentralized Identifiers (DID) and Verifiable Credentials (VC) techniques was launched to test the online registration process for Singaporean corporate investors in Shanghai [3] - This project marks the first application scenario for digital identity interoperability between Shanghai and Singapore [3] Group 3: Business Registration Process - Singaporean enterprises can now complete business registration in Shanghai without the need for paper-based notarised documents, addressing long-standing challenges in verifying document authenticity [4] Group 4: Future Cooperation and Expansion - Shanghai and Singapore plan to promote services that assist Chinese enterprises in expanding globally, applying the online registration model for Chinese companies in Singapore [5] - The two regions will broaden cooperation areas, enhancing cross-border digital identity and electronic document interoperability [5] - Shanghai aims to develop a blockchain-based model for digital identity interoperability, extending its application to Belt and Road countries and neighboring regions [5]

Core Insights - TELUS Digital has been recognized as a Leader in the 2025 NelsonHall NEAT Evaluation for CX Services Transformation, highlighting its capabilities in operational efficiency, revenue growth, and long-term success through advanced AI solutions [1][5] Group 1: TELUS Digital's Achievements - The company was acknowledged for its Fuel iX™ platform, which effectively converts AI deployments into business outcomes, enhancing operational, agent, and customer experiences [2][3] - TELUS Digital's expertise in CCaaS, cloud services, and Salesforce integrations allows clients to modernize legacy systems and streamline workflows, facilitating faster AI capability deployment [4][5] Group 2: Technology and Innovation - Fuel iX is noted for its ability to safely and efficiently deploy generative AI across existing systems, addressing common enterprise challenges such as siloed data and slow AI adoption [3][6] - The company maintains a strong Trust & Safety practice and a mature AI operations practice, which includes a large crowdsourcing platform and specialized AI training services [6] Group 3: Market Position and Strategy - TELUS Digital's Leader status in the NEAT Evaluation reflects its success in helping clients navigate AI implementation complexities and modernize customer and agent experiences [5] - The company emphasizes a vendor-agnostic approach, allowing clients to integrate seamlessly with existing providers and technology stacks, thus enhancing cross-selling and upselling opportunities [6]

Core Insights - Trident Digital Tech Holdings Ltd. will serve as the Title Sponsor for Singapore Comic Con 2025, enhancing digital engagement and offering exclusive promotions [1][2][8] Group 1: Event Overview - Singapore Comic Con 2025 is set to be the largest edition since the pandemic, taking place on December 6-7, 2025, at Marina Bay Sands Expo & Convention Centre [2][9] - The event aims to deepen fan engagement and strengthen connections among attendees, creators, and merchants through an expanded range of digital-first experiences [2] Group 2: Tridentity Activations - Tridentity will introduce the Comic Con Quest, a pre-event trivia challenge that allows fans to earn points and win VIP passes and tickets [4] - Exclusive ticket bundles will be offered, combining SGCC tickets with added-value voucher packs [5] - An on-site interactive zone will feature daily lucky draws, exclusive giveaways for new app sign-ups, and merchant counters for live TriVoucher transactions [6] Group 3: Merchant Integration - Tridentity will collaborate with SGCC exhibitors to feature them in the Tridentity app, providing vouchers and discounts to drive foot traffic to their booths [7] - Special TriVoucher redemptions will be enabled throughout the event, enhancing the overall experience for attendees [7] Group 4: Company Vision - The CEO of Trident emphasized that returning as Title Sponsor allows the company to elevate fan engagement through innovative digital experiences, blending physical fandom with secure digital interactions [8]

Core Insights - HARMAN has officially closed the sale of its Digital Transformation Solutions (DTS) business unit to Wipro Limited after receiving all necessary regulatory approvals [1] - This transaction aligns with HARMAN's strategic focus on enhancing its core Automotive and Lifestyle businesses [1] - The sale aims to ensure continuity and opportunities for DTS employees and customers [1]