上门服务行业

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东郊到家:以合规治理筑牢行业红线 构建健康服务新生态
Sou Hu Cai Jing· 2025-07-14 10:53
Core Insights - The on-demand service industry is undergoing a critical transformation from scale expansion to quality enhancement, driven by the integration of digital and physical economies [1] - Dongjiao Daijia, a leading O2O health service platform in China, emphasizes "compliance governance" as its development cornerstone, establishing a comprehensive red line management system and dynamic access mechanism [1][3] Compliance and Innovation - Dongjiao Daijia views compliance as the lifeline of the enterprise, implementing a "three-layer protection network" covering the entire service cycle [1] - The platform has developed a unique "identity verification + health screening + qualification certification" mechanism for technician onboarding, ensuring all technicians possess professional qualifications and undergo background checks and skill assessments [1] - Blockchain technology and intelligent monitoring systems create a technological moat, with key data such as order information and user evaluations being recorded in an immutable electronic certificate database [1] Industry Standards and Efficiency - Dongjiao Daijia has led the formulation of the "On-Demand Massage Service Industry Platform Convention" standard, incorporating metrics like service duration and material standards to shift the industry from "experience-driven" to "standard-driven" [3] - The platform has reduced the average dispute resolution time from 7 days to 2 hours through blockchain technology, while the intelligent scheduling system enhances service response times [3] Redefining Service Value - As the industry transitions from "barbaric growth" to "regulated development," Dongjiao Daijia is redefining service value, positioning technicians as health managers rather than mere service providers [3] - Users benefit from not only convenient services but also comprehensive health solutions throughout the service cycle [3] Social Responsibility and Economic Value - Dongjiao Daijia integrates social responsibility into its business model, providing a vibrant example of platform governance in the digital economy era [3] - The company demonstrates that it is possible to achieve a win-win situation between social value and economic value through adherence to compliance and innovation [3]