Company Overview - SoFi, founded in 2011 by Stanford business school students, is an online financial company that serves over 6.9 million customers and offers a range of financial products including lending, investing, personal banking, and insurance [1] Product Offerings - SoFi provides a combination checking and savings account with no fees, minimum balance requirements, or minimum opening deposits, and offers a cash checking account bonus of up to $300 for new customers [2] - The SoFi Unlimited 2% Credit Card offers unlimited 2% cash-back rewards on all purchases and 3% cash back on travel booked through SoFi, with no annual fee [3] - SoFi Invest allows customers to trade stocks and ETFs commission-free through its mobile app [4] - SoFi offers student loan refinancing with no origination fees, prepayment penalties, or late fees, as well as private student loans with flexible repayment terms [6] - Personal loans range from $5,000 to $100,000, with funds potentially available the same day after approval [7] - Home mortgage loans are available with fixed terms from 10 to 30 years and as little as 3% down [8] - SoFi provides various insurance products including auto, home, life, renters, and cyber insurance [9] - Auto loan refinancing is available through Lantern, SoFi's product comparison platform [10] Customer Experience - SoFi does not charge account fees, including overdraft fees or monthly maintenance fees, enhancing its no-fee banking model [11][17] - The mobile app has high ratings (4.8 on App Store and 4.0 on Google Play) and allows users to manage accounts, set savings goals, and track balances [18] - Customer support is available for various products during specified hours, with 24/7 support for credit card inquiries [15][16] Social and Environmental Impact - SoFi's charitable initiative, SoFi Gives, saw employees volunteer over 2,700 hours and donate more than $80,000 in 2022 [19] - The company has committed to donating $250,000 annually to mental health initiatives and has earned the EPA's ENERGY STAR certification for its headquarters [20]