消费级无人机及影像设备
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影石门店招牌疑因排他性协议被拆 多方回应
Xi Niu Cai Jing· 2025-12-03 06:17
Core Points - A dispute has arisen in Changsha, Hunan, where an authorized experience store of Yingshi had its sign removed, allegedly due to an exclusive agreement between the property management and another merchant that prohibits competing brands [2] - Yingshi's sales head for China stated that the company will fully cover all related losses for the affected dealer to protect partner interests [2] - DJI's staff at the Changsha store claimed ignorance of the situation and subsequently ended the call [2] - Local police indicated that the store manager of Yingshi had signed off on the removal, categorizing the incident as a commercial dispute [2] - The property management denied hiring anyone to remove the sign [2] - The Changsha market supervision authority stated that monopolistic behavior must be assessed by the provincial bureau, and the local bureau cannot handle the case, requiring a transfer to the provincial level [2]
大疆部分产品降价超千元引争议,客服:支持退货及保价服务
Xin Lang Cai Jing· 2025-10-09 02:07
Core Viewpoint - DJI has announced significant price reductions on various products, leading to consumer backlash and requests for refunds from those who purchased items before the price drop [1][3]. Group 1: Price Reductions - DJI's products, including the Osmo Pocket 3 and Mini 4 PRO, have seen price cuts ranging from 700 yuan to 1478 yuan, with the sale period running from October 9 to October 14 [1]. - Specific reductions include Osmo Pocket 3 standard version down by 700 yuan, Mini 3 down by 900 yuan, and Action 4 down by 1129 yuan [1]. Group 2: Consumer Reactions - Many consumers have expressed dissatisfaction on social media, with some successfully obtaining refunds for their purchases [3]. - The customer service of DJI's JD.com flagship store confirmed that products can be returned within 30 days if they are unopened and undamaged [3][5]. Group 3: Return and Price Protection Policies - DJI offers a 7-day price protection policy, allowing customers to claim a refund for the price difference if the product price drops within a week of delivery [5]. - Different return conditions apply to various products, with drones eligible for return within 30 days and power products within 15 days, subject to specific conditions [5]. Group 4: Legal Perspective - Legal experts indicate that companies have the right to set their pricing strategies and are not obligated to announce price changes in advance [6].