FirstService (FSV) Q2 2025 Earnings Call July 24, 2025 11:00 AM ET Company ParticipantsD. Scott Patterson - CEOJeremy Rakusin - CFOStephen MacLeod - MD & Equity Research - Special SituationsScott Fletcher - Director - Equity ResearchDaryl Young - MD - Diversified Industrials, Industrials, Real Estate, HealthcareConference Call ParticipantsStephen Sheldon - Research Analyst - Technology, Media & CommunicationsOperatorGood day, and thank you for standing by. Welcome to the FirstService Corporation Second Quar ...

FirstService (FSV) Q2 2025 Earnings Call July 24, 2025 11:00 AM ET Speaker0Good day, and thank you for standing by. Welcome to the FirstService Corporation Second Quarter twenty twenty five Investor Conference Call. At this time, all participants are in listen only mode. After the speakers' presentation, there will be a question and answer session. To ask a question during the session, you'll need to press 11 on your telephone.You will then hear automated message advising your hand is raised. To withdraw yo ...

Financial Data and Key Metrics Changes - In Q4 2025, total revenue grew by 8% to $2.67 billion, with an organic growth rate of 9% [6][9] - For the full year, fiscal 2025 revenue reached a record $10.34 billion, an increase of 7.7%, with organic growth at 8% [9] - Gross margin for Q4 increased from 49.2% to 49.7%, while operating income as a percentage of revenue rose by 9.1% [8] - Diluted EPS for Q4 increased by 9% to $1.09, and for the full year, diluted EPS grew by 16.1% to $4.40 [9] Business Line Data and Key Metrics Changes - Organic growth rates for business segments in Q4 were 7.2% for Uniform Rental and Facility Services, 18.5% for First Aid and Safety Services, and 12.1% for Fire Protection Services [7][14] - Uniform Direct sales grew by 9% in Q4, reflecting strong demand across all products and services [14] Market Data and Key Metrics Changes - The company reported strong retention rates and consistent pricing levels, indicating stability in customer relationships despite market uncertainties [31][32] - The customer base is diversified, with 70% in services and 30% in goods production, showing resilience across sectors [43] Company Strategy and Development Direction - The company emphasizes balanced capital allocation, investing in technology, infrastructure, and acquisitions to support growth [10][24] - Strategic investments include technology enhancements and management training to improve operational efficiency and customer service [8][10] - The company aims to maintain a growth trajectory with revenue expectations for fiscal 2026 in the range of $11 billion to $11.15 billion, reflecting a growth rate of 6.4% to 7.8% [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in navigating uncertainties in the marketplace, citing a strong value proposition that resonates across economic cycles [31][32] - The outlook for fiscal 2026 includes expectations for diluted EPS growth of 7% to 10.2%, indicating continued operational strength [11][42] Other Important Information - The company was recognized in the Fortune 500 for the ninth consecutive year, highlighting its status among successful companies [12] - Significant capital was returned to shareholders through dividends and share repurchases, with a commitment to increasing dividends for 41 consecutive years [24] Q&A Session Summary Question: Overall selling environment and client sentiment - Management noted no significant changes in customer behavior, with strong new business and retention rates despite market uncertainties [30][31] Question: Factors affecting operating margin expansion - Management indicated that while Q4 was strong, comparisons to the previous year were tougher, but they remain confident in their margin targets [34][36] Question: Cadence of 2026 outlook - The revenue guidance for fiscal 2026 reflects a growth rate similar to fiscal 2025, with expectations for continued margin expansion [40][42] Question: Cost trajectory and tariffs impact - Management highlighted their ability to navigate cost challenges through efficient operations and strategic sourcing, with no significant impact expected from tariffs [73][75] Question: M&A prospects and pipeline - The company remains active in pursuing M&A opportunities, focusing on acquiring quality businesses that enhance their service offerings [82][84] Question: End market exposure and performance - Management reported no significant weaknesses in their broad customer base, with services sectors performing well [115][116] Question: First Aid business performance - The First Aid segment is experiencing strong growth, particularly in recurring revenue products, with expectations for continued success [102][109]