讲解员姐姐耐心 讲解，孩子们听得津津有味 张依文 摄 科技馆不断丰富 个性化导览体验，满足观众的不同需求 本报记者 陶磊 摄 完成焕新升级的上海科技馆马年新春以全新面貌迎接参观者。场馆里，导览服务"百花齐放"，人工讲解 与智能导览各展所长、同台竞技，为新春逛展增添了别样乐趣，也让科普传播更加多元便捷。在这 场"人机"导览的精彩比拼中，你更青睐哪一方？ 人工讲解 有温度有快乐 走进焕新后的上海科技馆，一群身着蓝色制服的身影格外引人注目——他们是上海科技馆的讲解员团 队。为了给游客带来更优质的参观体验，契合马年新春的焕新氛围，他们早早地精心筹备，打磨讲解内 容、设计互动环节，只为让每一位参观者都能感受到科普的魅力。 走进"材料魔方"展区，"重锤出击"展项前围满了兴致勃勃的孩子。只见四块方形玻璃围成一圈，中心悬 挂着一颗球形重锤。科普讲解员小吴被孩子们簇拥着，声情并茂地解说："这块是钢化玻璃，堪称材料 界的'钢铁侠'，比普通玻璃更能抗冲击，即便遭受上千次重击，也能保持完好。"话音刚落，她操作的 重锤猛地砸向玻璃，一声钝响后，孩子们惊呼起来，却惊讶地发现玻璃毫发无损，纷纷跃跃欲试，眼里 满是好奇与兴奋。 看到孩子们兴 ...

Core Viewpoint - The Beijing Science Center has upgraded its ticketing system to enhance user experience, making the process more convenient, flexible, and environmentally friendly [1]. Group 1: System Enhancements - The ticketing system now features a unified entry point, allowing users to log in easily via WeChat without needing to remember passwords or receive verification codes after the initial setup [2][3]. - Users can now freely book and cancel tickets for various activities, such as tickets for the children's playground and special effect cinema, without needing to cancel the entire order [2]. - The center has transitioned to a fully electronic ticketing system, eliminating paper tickets and allowing entry through ID cards or electronic QR codes, streamlining the admission process [2][3]. Group 2: Booking and Entry Process - The booking process involves several steps, starting with logging into the WeChat mini-program and binding a phone number [5][7]. - Users can select the desired tickets and fill in visitor information, which can be saved for future bookings [9][10]. - Entry can be completed through three methods: ID recognition, electronic QR code, or by entering the ID number [15][17]. Group 3: Ticket Cancellation and Policies - The cancellation process is straightforward, allowing users to select their order and click the cancellation button [23][25]. - The center allows a maximum of five people per order, with at least one adult required, and all minors must have a reservation [26]. - The center emphasizes the importance of timely cancellations to avoid being blacklisted for no-shows [26].

Core Insights - The seminar on the high-quality development of science popularization venues in Jiangsu was held on December 24, focusing on exploring upgrade paths and development blueprints for these venues in the new era [1] - The event gathered nearly 150 representatives from various science popularization venues, industry experts, scholars, and professionals to discuss development strategies [1] Group 1: Leadership and Vision - Sun Chunlei, the chairman of the Jiangsu Science Popularization Venue Association, emphasized the importance of science venues in inspiring youth scientific dreams and enhancing public scientific literacy [3] - The association aims to promote the development of science venues through performance evaluation, platform building, and self-improvement, under the strong leadership of the provincial science association [3] - Challenges such as the need for updated concepts, collaborative efforts, resource sharing, and the integration of technology and education were highlighted [3] Group 2: Key Presentations - A keynote report titled "Collaborative Development and Intelligent Empowerment: Thoughts on the High-Quality Development Path of Science Popularization Venues" was presented by Bai Jinsong, providing forward-looking ideas for the transformation of Jiangsu's science venues [5] - Bai emphasized "collaborative development" as a preferred path to overcome resource limitations, advocating for the establishment of national cooperation networks and regional alliances [5] - The report also discussed the use of cutting-edge technologies like artificial intelligence and virtual reality to innovate science communication methods and enhance interactive experiences [5] Group 3: Practical Insights - Six representatives from grassroots venues shared their research findings and practical explorations, covering topics such as resource coordination mechanisms, localized curriculum design, and audience feedback-based service evaluation [7] - These shared experiences provided valuable references for practical innovation in science venues across the province [7] - The meeting served as a platform for aligning industry consensus and addressing challenges, with a focus on "collaboration" and "intelligent empowerment" as core drivers for future development [7]