Core Viewpoint - The snack brand "Jinlimen" is facing public backlash due to food safety violations at its contracted factory during the production of "Lemon Spicy Boneless Chicken Feet," leading to an apology and a compensation plan from the company [1][3]. Group 1: Incident Overview - The company conducted an internal investigation revealing that the contracted factory, Changsha Yonghong Food Co., Ltd., improperly managed production, violating food safety regulations by repackaging sealed products [3]. - The company reported selling 64,031 boxes of the affected product since November 1, 2025, generating total sales of 1.267813 million yuan, and has allocated 12 million yuan for compensation, offering a "tenfold" reimbursement to affected consumers [3][4]. Group 2: Hygiene and Safety Measures - The investigation found hygiene issues at the production facility, including inadequate cleanliness, improper placement of utensils, and non-compliant personnel operations, leading to an immediate suspension of production for rectification [4]. - The company plans to engage a third-party professional agency for comprehensive disinfection and process optimization before resuming production, along with reassessing all contracted factory qualifications and implementing a "flying inspection" system [4]. Group 3: Consumer Response and Company Operations - Consumers who purchased the affected product reported applying for compensation and receiving payments promptly, although some indicated delays in receiving their reimbursements [6]. - The brand emphasizes its identity as a "fresh snack store," promoting products with claims of having its own factory, daily fresh supply, and self-developed recipes [6].