Summary of First Advantage (FA) FY Conference Call - September 03, 2025 Company Overview - **Company**: First Advantage (FA) - **Industry**: Background screening and data services - **Key Executives**: Scott Staples (CEO), Steven Marks (CFO), Stephanie Gorman (IR) Core Business Insights - **Global Reach**: First Advantage operates in 200 countries and territories, serving 80,000 customers, with a strong focus on enterprise clients [6][7] - **Value Proposition**: The company emphasizes its technology, software, and data capabilities, positioning itself as a category leader in the background check space [9] - **Unique Offerings**: FA customizes its products by vertical, enhancing its ability to meet specific industry needs [7][48] Growth Strategy - **Revenue Growth Drivers**: - Base growth (same-store sales) - New logo growth (4-5% annually) - Upsell and cross-sell opportunities (4-5% additional growth) - High customer retention rate (over 96%) [12][16][17] - **Market Dynamics**: The company is experiencing a stabilization in the job market, with a focus on "just in time hiring" rather than growth hiring [25][26] Market Trends and Customer Insights - **Job Market Stability**: The job market is described as flat, with clients cautious about hiring due to economic uncertainties [24][25] - **Client Sentiment**: Clients are not reducing workforces but are cautious in their hiring plans, focusing on backfill and seasonal hiring [25][26] Financial Performance and Projections - **Base Growth Assumptions**: The company anticipates slight negative growth in the second half of the year, with a long-term outlook of 2-3% positive growth by 2026 [30][36] - **Vertical Mix**: The company has a balanced mix of white-collar and blue-collar clients, with healthcare being the largest vertical (24% of business) [40][42] Total Addressable Market (TAM) - **Background Screening TAM**: Estimated at $14 billion, with 50% currently vended and 50% unvended, indicating significant growth potential [50][51] - **Digital Identity Market**: An additional $10 billion TAM is emerging due to increased risks associated with hiring processes [50][55] Merger and Integration Insights - **Merger with Sterling**: The merger is seen as beneficial, combining complementary technologies and vertical strengths, with a focus on achieving $65-80 million in cost synergies [66][68] - **Cultural Integration**: The integration process has been smooth, with a focus on creating a new company culture that leverages the strengths of both organizations [71][75] Technology and Innovation - **AI Investments**: First Advantage has invested heavily in AI, enhancing its verification processes and customer interactions, leading to improved efficiency and margins [81][83] - **Proprietary Data**: The company maintains two large proprietary databases with approximately 900 million records, providing a competitive edge in background checks [87][88] Conclusion - **Outlook**: First Advantage is well-positioned for growth, leveraging its technology, market presence, and strategic focus on verticals to capitalize on emerging opportunities in the background screening and digital identity markets [49][55]

First Advantage (FA) 2025 Investor Day Summary Company Overview - **Company**: First Advantage - **Event**: Inaugural Investor Day held on May 28, 2025 - **Focus**: Providing global software and data solutions for hiring and onboarding processes [1][2] Core Industry Insights - **Industry**: Background screening and identity verification - **Market Dynamics**: The industry is evolving with increasing complexity and a focus on risk and safety, making background screening a C-suite and board-level discussion [17] - **Digital Identity**: The digital identity space represents a $10 billion Total Addressable Market (TAM), highlighting significant growth potential [25][36] Strategic Vision - **FA 5.0 Strategy**: Launched on January 1, 2025, focusing on integrating the Sterling acquisition and enhancing market presence [64] - **Acquisition of Sterling**: Seen as a strategic move to enhance market position, with expectations of synergy benefits and improved customer offerings [18][66][75] Financial Performance - **Current Financials**: Strong revenue, EBITDA, and free cash flow positions; projected revenue by 2028 is estimated between $1.8 billion to $2 billion [19][78] - **Retention Rate**: 96% gross retention rate post-Sterling acquisition, indicating strong customer satisfaction and minimal attrition [30] Growth Opportunities - **Vertical Market Focus**: Emphasis on increasing market share in targeted verticals, particularly healthcare, which is now the largest and fastest-growing segment [33][85] - **Global Expansion**: Plans to enhance global presence, particularly in the UK, EU, Australia, India, and emerging APAC markets [89][97] - **Cross-Sell and Upsell Potential**: Identified $400 million in potential cross-sell opportunities among top customers, with a high win rate for existing customers [92][93] Technology and Innovation - **Automation and AI**: 70% of transactions in the U.S. are fully automated, driving efficiency and customer satisfaction [22][23] - **Product Development**: Continuous investment in proprietary data and technology to enhance service offerings and customer experience [15][21] Competitive Landscape - **Market Share**: First Advantage holds approximately 25% market share in a $24 billion market, indicating significant room for growth [47] - **Competitive Moat**: Size, scale, and advanced technology provide a competitive advantage over smaller players in the industry [50][51] Customer Engagement - **Customer Experience**: Focus on improving customer and candidate experience through new technology and support systems [56][58] - **Consultative Selling**: Leveraging data and insights to educate customers on best practices and enhance service offerings [52][53] Conclusion - **Outlook**: First Advantage is well-positioned for future growth with a strong strategic vision, robust financial performance, and a commitment to innovation and customer satisfaction [80][81]

Financial Data and Key Metrics Changes - First quarter revenues reached $355 million, nearly flat compared to the previous year on a pro forma basis [22] - Adjusted EBITDA for the first quarter was $92 million, with an adjusted EBITDA margin of 26%, up approximately 200 basis points year-over-year on a pro forma basis [23] - Adjusted diluted EPS was $0.17, flat year-over-year, impacted by increased interest on transaction financing and the dilutive effect of new shares issued for the acquisition [24] Business Line Data and Key Metrics Changes - Combined upsell, cross-sell, and new logo rates delivered 9.3% growth in the quarter, with retention remaining high at 96% [23] - The sales pipeline momentum included 14 enterprise bookings in the first quarter, totaling 78 in the last twelve months, each with $500,000 or more of expected annual contract value [13] - The average deal size increased, indicating strong package density and value selling across most verticals and geographies [13] Market Data and Key Metrics Changes - International operations saw an 8% increase, marking three to four consecutive quarters of growth, with positive momentum across all regions [85] - The transportation vertical experienced healthy demand, while retail and e-commerce showed a slowdown in order volumes [15] - The company noted that 87% of 2024 pro forma revenues were generated in the U.S., with limited direct exposure to U.S. Federal government hiring [10][11] Company Strategy and Development Direction - The company is focused on executing its FA five-point-zero strategy, emphasizing customer retention, synergy realization, and integration of the Sterling acquisition [8][9] - The integration process is on track, with a focus on leveraging the best solutions and technologies from both First Advantage and Sterling [17] - The company aims to reduce net leverage towards approximately three times pro forma adjusted EBITDA within 24 months post-close [28] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the business model despite macroeconomic uncertainties, noting that they have not observed sustained changes in demand drivers [9] - The company is prepared with contingency plans to reduce costs if economic conditions worsen [12] - Guidance for the full year 2025 remains reaffirmed, with expectations for base revenues to improve sequentially later in the year [29] Other Important Information - The company actioned an incremental $17 million in run-rate synergies in Q1, bringing the total to $37 million, exceeding synergy goals [24] - The company hosted a record number of attendees at its annual Collaborate User Conference, indicating strong customer engagement [20] - The implementation of AI agents in criminal records processing has improved speed and quality, enhancing customer satisfaction [19] Q&A Session Summary Question: Can you elaborate on the cross currents from clients? - Management acknowledged the unique macroeconomic times and emphasized a conservative outlook while noting strong order volumes and a "just in time" hiring mode among clients [37][38] Question: How is retention trending for Sterling clients? - Retention remains high at 96%, with Sterling customers excited about new features and upgrades, indicating successful communication and integration efforts [40][41] Question: What gives confidence in the guidance? - Confidence stems from strong new logo generation, upsell/cross-sell revenue, and historical retention levels, despite underlying base volume uncertainties [69][70] Question: How is the international business performing? - International business is up 8%, with growth across all regions, driven by a focus on risk and compliance [85][86] Question: What insights have been gained from the Sterling integration? - The integration has been treated as a merger, focusing on adopting the best practices from both companies, leading to a successful and rapid integration process [93][96]