Financial Data and Key Metrics Changes - For Q2 fiscal 2026, total revenue was $57.1 million, a 22.3% increase or $10.4 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the Align acquisition [11] - Adjusted EBITDA for Q2 was $8 million, an increase of $900,000 year-over-year, reflecting improved G&A discipline and contributions from the company-owned salon portfolio [2][14] - Consolidated same-store sales for the quarter declined modestly by 0.10%, while Supercuts delivered same-store sales growth of 2% year to date [2][3] Business Line Data and Key Metrics Changes - The company-owned salon segment reported sales growth of 4.3% for Q2, benefiting from the acquisition of Align salons [4] - Adjusted EBITDA for the franchise segment was $6.2 million, a decrease of $173,000 compared to the prior year, primarily due to lower royalties and non-cash fees [15] - Adjusted EBITDA for the company-owned salon segment improved by $1.1 million year-over-year to $1.8 million for the quarter [15] Market Data and Key Metrics Changes - The company experienced a net decrease of 374 franchise locations compared to the previous year, with closures primarily involving underperforming stores [11] - The gap in sales between the lowest-performing stores and the highest performers was approximately $350,000, indicating potential for profitability enhancement [12] Company Strategy and Development Direction - The company is focused on building a more durable and disciplined organization, emphasizing cash generation, financial performance, and long-term value creation [2] - Key priorities include reducing friction, increasing franchisee adoption and compliance, and demonstrating measurable improvements through targeted pilots [4] - The company is leveraging technology, including AI, to enhance operational efficiency and improve customer engagement [6][7] Management's Comments on Operating Environment and Future Outlook - Management acknowledged traffic as a significant challenge impacting top-line performance, with a focus on sustainable traffic improvements as a central objective [3] - The company is encouraged by progress in profitability, cash generation, and organizational focus, which supports confidence in future growth [8] - Management remains committed to disciplined cost management and operational improvements to enhance cash generation and financial flexibility [17] Other Important Information - The company generated $1.5 million of unrestricted cash from operations in Q2 and $3.9 million year to date, reflecting improved cash management [3] - As of December 31, 2025, the company had $27.4 million of available liquidity and $18.4 million in unrestricted cash [18] Q&A Session Summary Question: What initiatives are in place to improve performance at Align stores? - Management highlighted three components: refinement of the pay plan, pricing adjustments, and labor optimization using AI to better align staffing with sales patterns [24][25][26] Question: Can you confirm the reduction in store closures compared to last fiscal year? - Management confirmed that closures are expected to be about 50% lower than the previous fiscal year, indicating improved performance [28][29] Question: What feedback is being received from potential replacement lenders regarding refinancing? - Management stated that initial conversations are ongoing, but specific rates or terms cannot be disclosed at this time [32] Question: What initiatives are being implemented to drive foot traffic? - Management discussed the importance of loyalty programs, customer acquisition strategies, and data analysis to improve customer retention and engagement [33][34] Question: Are there plans to add Cost Cutters locations, and why is loyalty adoption lagging in SmartStyle and Cost Cutters? - Management indicated that while there is no major push to add Cost Cutters locations, some are being converted from defunct businesses. Loyalty adoption is lagging due to a later start in implementation, but growth is being observed [35][36][37]

Financial Data and Key Metrics Changes - For Q2 Fiscal 2026, total revenue was $57.1 million, an increase of 22.3% or $10.4 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the Align acquisition [11] - Adjusted EBITDA for Q2 was $8 million, an increase of $900,000 year-over-year, reflecting improved G&A discipline and contributions from the company-owned salon portfolio [2][14] - GAAP operating income increased by 13% to $6.2 million compared to $5.5 million in the year-ago quarter, driven by contributions from company-owned salons and cost management [10][13] Business Line Data and Key Metrics Changes - Supercuts delivered same-store sales growth of 2% year-to-date, while consolidated same-store sales increased by 0.4% [3][4] - The company-owned salon segment reported adjusted EBITDA of $1.8 million for the quarter, an improvement of $1.1 million year-over-year, primarily due to the increase in the number of company-owned salons [15] - SmartStyle continues to face performance challenges, but the company is focused on stabilization and improvement [6] Market Data and Key Metrics Changes - The company experienced a net decrease of 374 franchise locations compared to the previous year, with closures primarily involving underperforming stores [11] - The gap between the lowest-performing stores and top performers was approximately $350,000, indicating potential for profitability enhancement [12] Company Strategy and Development Direction - The company is focused on building a more durable and disciplined Regis, emphasizing cash generation, financial performance, and long-term value creation [2] - Key priorities include reducing friction, increasing franchisee adoption and compliance, and demonstrating measurable improvements through targeted pilots [4][8] - The company is leveraging technology, including AI, to improve operational efficiency and enhance customer experience [7][8] Management's Comments on Operating Environment and Future Outlook - Management acknowledged traffic as a significant challenge impacting top-line performance, with a focus on sustainable traffic improvements as a central objective [3][8] - The company is encouraged by progress in profitability, cash generation, and organizational focus, which supports confidence in future growth [8][21] Other Important Information - The company generated $3.9 million in cash from operations year-to-date, an improvement of $3.1 million compared to the prior year [16] - As of December 31, 2025, the company had $27.4 million in available liquidity and $18.4 million in unrestricted cash [18] Q&A Session Summary Question: What initiatives are in place to improve performance at Align stores? - Management highlighted three components: refinement of the pay plan, pricing adjustments, and labor optimization using AI to better align staffing with sales patterns [24][25][26] Question: Can you confirm the reduction in store closures compared to last fiscal year? - Management confirmed that closures are expected to be about 50% lower than the previous fiscal year [28][29] Question: What feedback is being received from potential replacement lenders regarding refinancing? - Management stated that initial conversations are ongoing, but specific rates cannot be disclosed at this time [32] Question: What initiatives are being implemented to address foot traffic goals? - Management emphasized the importance of loyalty programs, customer acquisition strategies, and data analysis to drive traffic and retention [33][34] Question: Are there plans to add Cost Cutters locations, and why is loyalty adoption lagging in SmartStyle and Cost Cutters? - Management indicated that while there is no major push to add Cost Cutters locations, some are being converted from defunct businesses. Loyalty adoption is lagging due to a later start in implementation [35][36][37]

Financial Data and Key Metrics Changes - For Q2 Fiscal 2026, the company reported total revenue of $57.1 million, a 22.3% increase or $10.4 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the Alline acquisition [11] - Adjusted EBITDA for the quarter was $8 million, an increase of $900,000 year-over-year, with year-to-date adjusted EBITDA of $16 million, up $1.2 million compared to the prior year [2][10] - GAAP operating income increased by 13% to $6.2 million, up from $5.5 million in the year-ago quarter, driven by contributions from company-owned salons and disciplined cost management [10][13] Business Line Data and Key Metrics Changes - Supercuts achieved same-store sales growth of 2% year-to-date, while consolidated same-store sales increased by 0.4% [3][4] - The company-owned salon segment reported sales growth of 4.3% for Q2, benefiting from the Alline acquisition [4] - Franchise segment adjusted EBITDA was $6.2 million, a decrease of $173,000 compared to the prior year, primarily due to lower royalties and non-cash fees [16] Market Data and Key Metrics Changes - The company experienced a net decrease of 374 franchise locations compared to the previous year, with closures primarily involving underperforming stores [11][12] - The gap in sales between underperforming stores and top-performing units was approximately $350,000, indicating potential for profitability enhancement [12] Company Strategy and Development Direction - The company is focused on building a more durable and disciplined organization, emphasizing cash generation and financial performance [2] - Key priorities include reducing friction, increasing franchisee adoption, and demonstrating measurable improvements through targeted pilots [4][8] - The company is leveraging technology, including AI, to enhance operational efficiency and improve customer engagement [6][7] Management's Comments on Operating Environment and Future Outlook - Management acknowledged traffic as a significant challenge impacting top-line performance, with a focus on sustainable traffic improvements as a central objective [3][8] - The company is encouraged by progress in profitability and cash generation, which supports confidence in future growth [8][22] - Management is actively exploring refinancing options for existing debt, with a focus on reducing debt service as a top priority [22] Other Important Information - The company generated $1.5 million of unrestricted cash from operations in Q2 and $3.9 million year-to-date, reflecting improved cash management [3][17] - As of December 31, 2025, the company had $27.4 million in available liquidity, including $18.4 million in unrestricted cash [19] Q&A Session Summary Question: What initiatives are in place to improve performance at Alline stores? - Management highlighted three components: refinement of the pay plan, pricing adjustments, and labor optimization using AI to better align staffing with sales patterns [25][26][28] Question: Can you confirm the reduction in store closures compared to last fiscal year? - Management confirmed that closures are expected to be about 50% lower than the previous fiscal year, with approximately 100 closures anticipated [29][30][32] Question: What insights are being gained regarding foot traffic goals? - Management discussed the importance of loyalty programs and customer acquisition strategies, emphasizing the need for effective execution in driving traffic [36][37] Question: Are there plans to add Cost Cutters locations? - Management indicated that while there isn't a broad effort to add locations, some conversions are occurring where franchisees are repurposing old businesses [39] Question: Why is loyalty adoption lagging in SmartStyle and Cost Cutters? - Management noted that loyalty programs were implemented later in these brands but are seeing growth similar to initial adoption rates at Supercuts [40] Question: What is the status of the CEO search? - Management confirmed that the Board is actively evaluating options for the next CEO while the current interim CEO continues to lead the organization [41]

Financial Data and Key Metrics Changes - For Q2 fiscal 2026, the company reported total revenue of $57.1 million, a 22.3% increase or $10.4 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the Alline acquisition [12] - Adjusted EBITDA for Q2 was $8 million, an increase of $900,000 year-over-year, reflecting improved G&A discipline and contributions from the company-owned salon portfolio [2][15] - GAAP operating income increased by 13% to $6.2 million compared to $5.5 million in the year-ago quarter, driven by contributions from company-owned salons and cost management [11][13] Business Line Data and Key Metrics Changes - Supercuts achieved same-store sales growth of 2% year-to-date, while consolidated same-store sales increased by 0.4% [3][4] - The company-owned salon segment reported a sales growth of 4.3% for Q2, benefiting from the Alline acquisition [4] - Franchise segment adjusted EBITDA was $6.2 million, a decrease of $173,000 compared to the prior year, primarily due to lower royalties and non-cash fees [16] Market Data and Key Metrics Changes - The company experienced a net decrease of 374 franchise locations compared to the previous year, with closures primarily involving underperforming stores [12][13] - The gap in sales between underperforming stores and top-performing units was approximately $350,000, indicating potential for profitability enhancement [13] Company Strategy and Development Direction - The company is focused on building a more durable and disciplined organization, emphasizing cash generation, financial performance, and long-term value creation [2] - Key strategic priorities include stabilizing traffic, increasing franchisee adoption and compliance, and enhancing customer digital interaction through technology [4][9] - The company is leveraging AI for labor optimization and improving operational efficiency across its brands [8][26] Management's Comments on Operating Environment and Future Outlook - Management acknowledged traffic as a significant challenge impacting top-line performance, with a focus on sustainable improvements [3][9] - The company is encouraged by progress in profitability, cash generation, and organizational focus, which supports confidence in future growth [9][22] - Management is actively exploring refinancing options for existing debt as part of their financial strategy [21] Other Important Information - The company generated $1.5 million of unrestricted cash from operations in Q2, reflecting improved cash management [3] - As of December 31, 2025, the company had $27.4 million in available liquidity, including $18.4 million in unrestricted cash [19][20] Q&A Session Summary Question: What initiatives are in place to improve performance at Alline stores? - Management highlighted three components: refinement of the pay plan, pricing adjustments, and labor optimization using AI to better align staffing with sales patterns [24][25][26] Question: Can you confirm the reduction in store closures compared to last fiscal year? - Management confirmed that closures are expected to be about 50% lower than the previous fiscal year, indicating a positive trend [29][30][32] Question: What insights are being gained from potential replacement lenders regarding refinancing? - Management stated that initial conversations are ongoing, but specific rates or terms cannot be disclosed at this time [35] Question: What strategies are being implemented to drive foot traffic and customer retention? - Management emphasized the importance of loyalty programs, customer acquisition strategies, and data analysis to enhance customer retention and engagement [36][37] Question: Are there plans to add Cost Cutters locations? - Management indicated that while there isn't a broad effort to add locations, some conversions from existing businesses are occurring [39][40] Question: Why is loyalty adoption lagging in SmartStyle and Cost Cutters? - Management noted that loyalty programs were implemented later in these brands, but growth is being observed [41][42]

Financial Data and Key Metrics Changes - For Q2 fiscal 2026, total revenue was $57.1 million, an increase of 22.3% or $10.4 million compared to the prior year, primarily driven by increased revenue from company-owned salons due to the Align acquisition [12] - Adjusted EBITDA was $8 million, an increase of $900,000 year-over-year, with year-to-date Adjusted EBITDA of $16 million up $1.2 million versus the prior year [2][11] - GAAP operating income increased by 13% to $6.2 million compared to $5.5 million in the year-ago quarter, driven by contributions from company-owned salons and cost management [11][13] Business Line Data and Key Metrics Changes - Supercuts delivered same-store sales growth of 2% year-to-date, while consolidated same-store sales increased by 0.4% [3][4] - The company-owned salon segment reported sales growth of 4.3% for Q2, benefiting from the acquisition of Align salons [4] - Adjusted EBITDA for the franchise segment was $6.2 million, a decrease of $173,000 compared to the prior year, primarily due to lower royalties and non-cash fees [15][16] Market Data and Key Metrics Changes - The company experienced a net decrease of 374 franchise locations compared to the previous year, with closures primarily involving underperforming stores [12] - The gap in sales between the lowest and highest performing stores was approximately $350,000, indicating potential for profitability enhancement [12] Company Strategy and Development Direction - The company is focused on building a more durable and disciplined organization, emphasizing cash generation and financial performance [2] - Key priorities include reducing friction, increasing franchisee adoption, and demonstrating measurable improvements through targeted pilots [4][9] - Technology and digital engagement are critical enablers of the strategy, with ongoing efforts to modernize customer interactions and enhance loyalty programs [7][8] Management's Comments on Operating Environment and Future Outlook - Management acknowledged traffic as a significant challenge impacting top-line performance, with a focus on sustainable traffic improvements as a central objective [3][9] - The company is encouraged by progress in profitability and cash generation, with expectations for a meaningful increase in unrestricted cash from core operations in fiscal 2026 [18][21] - Management is actively exploring refinancing options for existing debt as they approach the two-year anniversary of their current agreement [21] Other Important Information - The company generated $1.5 million of unrestricted cash from operations in Q2 and $3.9 million year-to-date, reflecting improved cash management [3][17] - As of December 31, 2025, the company had $27.4 million of available liquidity and $18.4 million in unrestricted cash [19][20] Q&A Session Summary Question: What initiatives are in place to improve performance at Align stores? - Management highlighted three components: refinement of the pay plan, pricing adjustments, and labor optimization using AI to better align staffing with sales patterns [24][25][26] Question: Can you confirm the reduction in store closures compared to last fiscal year? - Management confirmed that closures are expected to be about 50% less than the previous fiscal year, indicating a positive trend [28][29] Question: What feedback is being received from potential lenders regarding refinancing? - Management stated that initial conversations are ongoing, but specific rates or terms cannot be disclosed at this time [32] Question: What measures are being taken to drive foot traffic? - Management discussed the importance of loyalty programs, customer acquisition strategies, and improving customer retention through various initiatives [33][34] Question: Are there plans to add Cost Cutters locations, and why is loyalty adoption lagging in SmartStyle and Cost Cutters? - Management indicated that while there is no major push to add Cost Cutters locations, some are being converted from defunct businesses. Loyalty adoption is lagging due to a later start in implementation, but growth is being observed [35][36]

Financial Data and Key Metrics Changes - For Q1 fiscal 2026, total revenue was $59 million, an increase of 28% or $12.9 million compared to the prior year, primarily driven by increased revenue from company-owned salons and a same-store sales increase of 0.9% [10][11] - Adjusted EBITDA for the first quarter was $8 million, up from $7.6 million a year ago, reflecting a 4.3% improvement [14] - Operating income increased by 177%, reaching $5.9 million compared to $2.1 million in the year-ago quarter [10][12] - The company generated $2.3 million in positive operating cash flow, a $3.6 million improvement versus last year's first quarter [4][16] Business Line Data and Key Metrics Changes - Same-store sales for Supercuts increased by 2.5% in Q1, with loyalty program participation growing from 36% to 40% [4][5] - Adjusted EBITDA for the franchise segment was $6.4 million, a decrease of $1.6 million compared to the prior year, primarily due to lower royalties and fees [15] - Adjusted EBITDA for the company-owned salon segment improved by $1.9 million year-over-year to $1.6 million, driven by an increased number of company-owned salons [15] Market Data and Key Metrics Changes - The company experienced a net decrease of 757 franchise locations compared to the previous year, with approximately 300 of these related to the Align salons that converted from franchise to company-owned [11] - The performance gap between closed stores and top-performing units was approximately $350,000, indicating strong potential within the system [11] Company Strategy and Development Direction - The company is focused on the holistic transformation of the Supercuts brand and optimizing sales and profitability in its company-owned salon portfolio [3][4] - Key initiatives include enhancing operational performance, reinforcing brand leadership, and driving technology and digital acceleration across the business [7][8] - The company plans to pilot new digital interactions on its website and app to improve guest experience [5] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the progress made in improving profitability and generating positive cash flow, indicating a solid start to fiscal 2026 [8][21] - The company anticipates a meaningful increase in unrestricted cash generated from core operations compared to fiscal year 2025, supported by operational strength and a full year of acquired company-owned salon results [17][18] Other Important Information - The company has $25.5 million of available liquidity, including $16.6 million in unrestricted cash and cash equivalents [19] - The board is evaluating prospects for a permanent CEO, with a decision expected in the coming months [40] Q&A Session Summary Question: Can you provide more details about pricing actions and their impact on traffic? - Management indicated that franchisees have begun to take pricing actions based on a competitive pricing survey, with no significant changes in traffic trends observed across the country [22][23] Question: Can you talk about traffic trends at Supercuts and Smart Style? - Management noted improvements in traffic at Supercuts, while acknowledging opportunities for growth in the Smart Style brand [25] Question: Regarding store closures, should we expect a reduction in closures this year? - Management confirmed that closures are expected to be reduced by half compared to previous years, with 54 locations closed in Q1 [30] Question: Can you provide insight into G&A for this year? - Management expects G&A to be in the range of $40 million to $43 million, including G&A associated with the Align transaction [35] Question: What is the status of the CEO search? - Management is currently in an interim role, with the board evaluating prospects and a decision expected in the coming months [40]