Core Viewpoint - The "Rescue Online" smart rescue platform, initiated by Zhejiang Transportation Group, significantly enhances the emergency rescue system on highways, reducing the average rescue arrival time by 25% and improving handling efficiency by 15% compared to the end of the "13th Five-Year Plan" period [1][6]. Group 1: Service Innovation - The platform offers a one-stop service for highway vehicle rescue, integrating information access, direct rescue coordination, vehicle towing, and road damage compensation [2][6]. - Users can send a help request via the "Rescue Online" app, which quickly dispatches information to nearby emergency rescue units, allowing real-time tracking of rescue personnel and vehicles [2][3]. - The platform allows users to select repair shops within a 20-kilometer radius, facilitating free towing and significantly reducing transfer time [3][6]. Group 2: Technological Advancements - The "Rescue Online" platform employs a three-dimensional positioning system to accurately locate accidents, especially in complex interchanges, enhancing the efficiency of rescue operations [5][6]. - The integration of unmanned aerial vehicles (UAVs) into the rescue process has enabled rapid response capabilities, with an average arrival time of 3 minutes at the scene [5][6]. Group 3: Impact and Reach - Since its launch, the platform has provided free towing services to over 590,000 vehicle owners, saving approximately 300,000 hours of waiting time and over 1 billion yuan in transfer costs [6]. - The platform has been upgraded to a standardized provincial "Sunshine Rescue" platform, covering all highways in Zhejiang and handling nearly 1,000 incidents daily [6].

Core Viewpoint - The event held on October 29, 2025, showcased the transformation of highway services in Zhejiang Province from basic passage to a multi-dimensional service model, enhancing the travel experience for drivers [1] Group 1: Event Overview - The "i上浙高速" car friend festival and "4+2 city circle tour season" was successfully held at the Ningbo Fenghua toll station, marking the first "card friend community" in Zhejiang Province [1] - The event highlighted various innovative service scenarios, including the "card friend community" and the "智在购" convenience store, which aim to provide a richer and more convenient travel experience for drivers [1] Group 2: Card Friend Community Features - The "card friend community" at Fenghua toll station features four functional areas: a fitness room with professional equipment, a cozy rest area, a shower room with 24-hour hot water, and a health station equipped with basic medical testing devices [3] - The community also provides a space for truck drivers to engage in industry exchanges and skill training, reflecting a significant shift in service philosophy from basic rest to comprehensive support [3] Group 3: Smart Service Innovations - The "智在购" 24-hour convenience store promotes a shift from basic service to smart service, integrating offline shopping with online reservations through the "智在行" app for a seamless shopping experience [4] - Over the past year, the company has launched numerous service innovations, including 150 online broadcasts, 23 toll stations selling products, and 195 charging stations for electric vehicles [4] Group 4: Cultural and Economic Integration - The event featured a "奉川·三七市" cultural exhibition area that combines agricultural support with local culture, creating a new platform for local agricultural products and enhancing rural revitalization efforts [4] - This innovative model of "transportation + agriculture + culture" provides new sales channels for local products and demonstrates the integration of highway services with economic benefits [4] Group 5: Driver Support Initiatives - The company is implementing a "truck driver service enhancement initiative," which includes 320 fatigue prevention parking spaces, a "midnight canteen," and health stations for drivers [5] - The "driver health escort plan" has engaged over 5,000 drivers, providing health packages to 200 outstanding truck drivers [5] Group 6: Future Directions - The company aims to continue enhancing service brand development, focusing on innovative concepts, smart methods, and humanistic care to enrich highway service offerings [7] - The commitment to providing a comprehensive service experience across travel, culture, finance, and daily life reflects the company's dedication to improving the travel experience for all users [7]