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AudioCodes Now Certified for Webex Calling Voice Services
Prnewswire· 2025-06-18 13:00
Core Insights - AudioCodes has achieved multiple certifications for Cloud Connect for Webex Calling, allowing service providers to offer reliable services to customers [2][3] - The AudioCodes Live Platform is a white-label, multi-tenant SaaS solution that simplifies the delivery of cloud-based voice services [4][6] - AudioCodes' session border controller (SBC) technology ensures reliable, scalable, and secure voice connectivity for Webex Calling [4][6] Company Overview - AudioCodes is a global leader in unified communications, voice, contact center, and conversational AI services, enhancing customer and employee experiences [8][9] - The company serves enterprises worldwide, including 65 Fortune 100 companies, by providing seamless interoperability with leading UCaaS and CCaaS platforms [8][9] - AudioCodes' solutions are designed to improve productivity, collaboration, and business process automation for enterprises [8][9]
CallTower Wins Prestigious 2025 "We Love Tech" Award for Microsoft Teams GCC High Excellence
GlobeNewswire News Room· 2025-05-22 07:05
Group 1 - CallTower has been awarded the 2025 We Love Tech Awards in the SaaS/UCaaS/XaaS category for its Microsoft Teams GCC High solution, highlighting its leadership in communication technologies [1][3] - The We Love Tech Awards recognize innovative companies and products that are shaping the future of enterprise technology across various sectors, including AI, Cloud, and SaaS [2] - CallTower's Microsoft Teams GCC High is a secure collaboration platform designed for government agencies, ensuring compliance with strict regulations such as CMMC [3] Group 2 - CallTower's Genesys Cloud Contact Center was also recognized as a finalist, showcasing its capabilities in AI-driven customer interactions across multiple channels [3] - The company emphasizes its commitment to security, compliance, and user experience in its communication solutions, as stated by its Chief Revenue Officer [4] - In 2025, CallTower acquired Inoria, enhancing its CCaaS and CX capabilities, and providing advanced analytics and AI-driven solutions for contact center operations [6] Group 3 - CallTower has been a leader in enterprise-class cloud communications since 2002, offering solutions that integrate advanced technologies like Microsoft Teams and AI-powered contact centers [5] - The company focuses on delivering seamless connectivity and operational efficiency tailored to the needs of enterprises globally [5][7]
AudioCodes Introduces Meeting Insights On-Prem for Security Sensitive Environments
Prnewswire· 2025-04-28 13:00
Core Insights - AudioCodes has launched Meeting Insights On-Prem, an AI-powered software solution aimed at organizations in regulated and security-sensitive industries, providing secure and efficient meeting documentation without cloud reliance [2][5][7] Product Features - Meeting Insights On-Prem offers enterprise-grade security and complies with stringent privacy and regulatory requirements, making it suitable for sectors like government, military, financial, and healthcare [2][3] - The solution utilizes advanced generative AI for accurate transcriptions, summaries, and actionable insights, with customizable terminology dictionaries and features like automatic speaker separation [3][7] - It includes real-time editing and proofreading tools, enhancing documentation quality and productivity, along with a flexible task management application for post-meeting activities [3][7] Integration and Deployment - The solution supports remote participants via telephony channels and integrates seamlessly with telephony systems and contact centers from leading vendors in the unified communications and customer experience markets [4][7] - Meeting Insights On-Prem has already been deployed at customer sites during Q1 2025, indicating early adoption and implementation [6] Company Background - AudioCodes has over 30 years of experience in providing reliable voice services, trusted by Fortune 100 companies, and aims to enhance productivity and decision-making through its innovative solutions [2][5][9]