Core Insights - The Hangzhou West Lake Museum celebrated its 20th anniversary, focusing on the protection and transmission of cultural heritage [1][2] - The museum has evolved from having zero artifacts to housing 17,763 items and serving 23 million visitors, becoming a key platform for cultural heritage protection [2] Group 1: Museum Development - The museum was established as China's first lake-themed museum, integrating its design with the natural landscape [1] - It has hosted 254 exhibitions and over 5,000 cultural activities, becoming a central landmark for international cultural exchanges during significant events like the G20 Summit and the 2023 Hangzhou Asian Games [2] Group 2: Cultural Heritage Significance - The West Lake itself is viewed as a "museum" of natural and cultural landscapes, with the museum serving as a window to showcase this integration [1] - Public participation has become a crucial force in the protection of world cultural heritage, with volunteers acting as cultural heritage "ambassadors" [2]