Core Viewpoint - Wanda Film issued an apology for system failures during a joint promotional event with the game "Love and Deep Space," which led to significant user access issues due to unexpectedly high traffic [1][3]. Group 1: Event Details - The joint event with "Love and Deep Space" launched at noon on the same day, but users reported being unable to log in or make purchases starting from 11:57, with issues persisting for over an hour [3]. - Despite efforts to increase server capacity, the traffic exceeded expectations, causing the Wanda Film app and mini-program to experience significant loading delays and errors [1]. Group 2: Game Information - "Love and Deep Space" is a 3D interactive romance mobile game developed by Paper Games, set to be publicly released on January 18, 2024 [6]. - The game aims to enhance player immersion and interaction through detailed character customization based on various emotional and physical traits [6]. Group 3: Company Strategy and Performance - Wanda Film has previously engaged in similar promotional activities, leveraging cinema experiences to attract audiences and boost revenue through themed events [6]. - The company reported a revenue of 6.689 billion yuan in the first half of the year, marking a year-on-year increase of 7.57%, with a net profit of 536 million yuan, up 372.55% [8].