Core Viewpoint - The Ministry of Industry and Information Technology (MIIT) has reported significant advancements in digital services aimed at enhancing accessibility and convenience for the elderly, with a focus on the "Ten Heartwarming Services in Information Communication" initiative [1][2][3] Group 1: Service Improvements - The "One-Click Call to Human Customer Service" for the elderly has served over 650 million people [1][2] - 3,092 websites and apps related to the lives of the elderly have completed accessibility and barrier-free modifications, improving service convenience and accessibility [1][2] - Online processing of telecom services now covers over 91% of various telecom business transactions, with video customer service reaching over 60 million users [1] Group 2: Enhanced Safety and User Rights - Over 250 million secondary numbers have been renewed in bulk, and more than 1 billion internet application unbindings have been processed [2] - New features have been introduced to protect user rights, including the ability to view and disable sensitive permission records, enhancing personal information security [2] - The promotion of "Do Not Disturb" services and personalized features like intelligent answering and call verification reminders aims to safeguard user tranquility [2] Group 3: Future Directions - MIIT plans to continue focusing on public concerns, enhancing digital service supply, and promoting transparent consumption practices [3] - There will be an emphasis on improving digital products and services for the elderly and disabled, as well as expanding the coverage of the "Secondary Number Renewal" initiative [3] - The establishment of a long-term governance mechanism for personal information protection in apps is also a priority to enhance public satisfaction and security [3]