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民有所呼 我必有应|北疆内蒙古边境口岸的“移动坚守”
Zhong Guo Xin Wen Wang· 2025-09-06 11:59
Core Viewpoint - The article highlights the critical role of China Mobile Inner Mongolia in providing communication services at the remote Ceke Port, emphasizing their commitment to customer service and the impact of their network on local communities and businesses [1][2][3][4][5] Group 1: Service Commitment - China Mobile Inner Mongolia has established the first communication service hall at Ceke Port to meet the communication needs of port staff, residents, and travelers, with a dedicated team working tirelessly in harsh conditions [2][3] - The service hall operates extended hours, from 8:30 AM to 10:00 PM, and staff are always ready to respond to urgent requests, even during late hours [2][3] - Staff members have learned basic Mongolian to better serve customers from Mongolia, showcasing their dedication to providing a warm and accommodating service experience [2][3] Group 2: Community Engagement - China Mobile staff frequently visit local communities to assist residents with network issues, educate them on smartphone usage, and promote anti-fraud knowledge, demonstrating a strong commitment to community support [3][5] - The company has implemented various beneficial policies for local residents, such as discounts on devices and government subsidies, enhancing customer satisfaction and loyalty [3][5] Group 3: Business Impact - Local businesses, such as mining companies, have benefited significantly from improved communication infrastructure, with enhanced internet access and 4G coverage leading to better connectivity for employees [3][4] - The introduction of advanced technologies, such as the "5G + unmanned driving" project, has improved customs efficiency and reduced operational costs for businesses at the port [4][5] Group 4: Overall Contribution - China Mobile Inner Mongolia plays a vital role in bridging communication gaps in remote areas, acting as a lifeline for local communities and businesses, and fostering economic growth through tailored communication solutions [5]