Core Insights - The COO of ServiceNow, Amit Zavery, indicated that some software companies may face consolidation if they fail to transform their businesses to adopt artificial intelligence [1][2] - Zavery emphasized that companies not utilizing the latest technologies and encouraging customer adoption will be at risk of being eliminated from the market [1] - ServiceNow is focused on providing comprehensive AI support, ranging from security to solutions [2] - Zavery highlighted the importance of safe AI, stating that without it, chaos could ensue, and the goal is to ensure that users control AI rather than being controlled by it [2]