休息室服务

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专属值机、贵宾室权益……南通机场暑运送出“苏超”福利
Zhong Guo Min Hang Wang· 2025-07-05 07:16
《中国民航报》、中国民航网 记者钱擘 通讯员徐菲 报道:暑运开启,在持续筑牢安全防线的同时,南 通机场新开加密暑运航线,提升服务品质,全力保障旅客安全舒心出行,预计暑运总客流将超过85万人 次。同时,为撬动"苏超+"效应,南通机场已积极整合保障资源,为赴当地旅客提供机场出行福利。 南通机场已经开设了苏超球迷专属值机柜台、安检通道,服务外地观赛球迷;南通主场比赛期间,旅客 凭机票和球赛门票票根,还可以获得免费进入机场贵宾休息室的球迷福利。机场航站楼也围绕"看苏 超、游南通",布置中心景观带,推介当地景点。 夏天的机坪骄阳似火,机场员工们积极战高温、迎暑运,严谨细致做好保障工作。机坪一线岗位安排了 防晒帽、防晒服、面罩和袖套等防护用品,南通机场还为员工准备绿豆汤、西瓜以消暑降温。 暑运期间的候机楼内,南通机场相关部门加强对水、电、网络、空调等基础设施巡查和检修力度;机场 地服、安检等部门针对无陪儿童、中转旅客、晚到旅客等安排针对性服务,南通机场还推出登机提醒服 务,旅客只需扫描登机口屏显上的二维码,即可实时获取航班登机信息和短信提醒;为进一步缓解旅客 出门在外的"电量焦虑",机场在原有300余处充电座椅的基础上, ...
东航甘肃分公司正式启用T3贵宾休息室
Zhong Guo Min Hang Wang· 2025-07-03 02:16
Core Points - The launch of the Eastern Airlines VIP lounge at Lanzhou Zhongchuan International Airport T3 terminal on July 1, 2025, marks a significant upgrade in high-end service strategy in the northwest region of China [1][4] - The lounge covers an area of 1,000 square meters and features 199 seats, designed with inspiration from the "flying swallow" and elements of the Silk Road and Dunhuang frescoes [1][4] Summary by Categories Service Upgrade - The Eastern Airlines VIP lounge has been upgraded from Class B to Class A, integrating leisure, dining, and business functions to provide personalized, diversified, and convenient high-quality services [4] - The lounge includes a comfortable resting area with adjustable recliners, a reading area with popular books and magazines, a business area with 24-hour internet service, and a dining area featuring local delicacies like Lanzhou beef noodles [4] Design and Experience - The lounge's design emphasizes a modern aesthetic with large windows that allow natural light, creating a bright and open atmosphere [1][4] - The use of artificial stone and floor tiles enhances the modern minimalist beauty, while hidden LED lighting creates a warm and elegant environment [1][4]
厦航杭州贵宾休息室焕新升级
Zhong Guo Min Hang Wang· 2025-06-04 09:21
Core Insights - Xiamen Airlines has recently upgraded its VIP lounge in Hangzhou, focusing on enhancing passenger experience through a blend of local culture and modern amenities [1][5] - The upgrade emphasizes "functional enhancement, hometown flavors, and local characteristics," aiming to create a comfortable waiting experience for high-end travelers [1][5] Group 1: Upgrade Details - The renovation took over two months and involved multi-dimensional improvements to meet diverse passenger needs [1][5] - The lounge features a restructured layout that includes quiet relaxation areas, private meeting spaces, and cultural display zones, along with new smart lighting systems [5] - The introduction of local cuisine, such as freshly prepared Hangzhou-style noodles and dumplings, aims to alleviate travel fatigue for passengers [5] Group 2: Strategic Approach - Xiamen Airlines adopted a "cross-border but not overstepping" collaboration model to align brand resources with passenger demands, enhancing both hardware and cultural experiences [5] - The company aims to strengthen its brand image in the local Zhejiang market while reducing renovation costs through resource integration [5] - Future plans include further exploration of local cultural resources and deepening cross-industry collaboration to enhance VIP services [5]
阿联酋航空集团2024-2025财年收入约396亿美元,利润约62亿美元
Cai Jing Wang· 2025-05-12 02:36
据悉,阿联酋航空持续投资以提升客户体验。除了在2024-2025财年对机上服务进行了一系列改进外, 阿联酋航空还投入6300万迪拉姆升级休息室,在伦敦斯坦斯特德机场和吉达机场新开了两家休息室,使 阿联酋航空独家专属休息室在全球范围内总数达到41家;并对曼谷和巴黎的现有设施进行了翻新。这是 其长期战略的一部分,目标是不仅在枢纽机场,还在航线网络中的关键站点为高端客户提供标志性的服 务体验。此外,该航空公司还将其阿联酋航空贵宾专车接送服务扩展至利雅得,使这项标志性服务覆盖 的城市超过70个。 据阿联酋航空集团2024-2025财年业绩显示,截至2025年3月31日,阿联酋航空集团税前利润达创纪录的 227亿迪拉姆(约合62亿美元),相比去年提升18% 集团收入创历史新高,达1454亿迪拉姆(约合396 亿美元),相比去年增加6% 现金资产水平创纪录的达到534亿迪拉姆(约合146亿美元),较去年增长 13% 息税折旧及摊销前利润创新高,达422亿迪拉姆(约合115亿美元),同比跃升6%。 报告期内,阿联酋航空公司税前利润达创纪录的212亿迪拉姆(约合58亿美元),较去年增长20% 收入 达创纪录的1279亿迪拉姆 ...
香港航空将提升行李托运限额,在特定航线允许宠物进客舱
Nan Fang Du Shi Bao· 2025-05-01 14:14
除了托运行李外,香港航空还精心打造了全方位的机上餐饮计划,在所有航线的商务舱及经济舱均提供 独具特色的"香港风味"和目的地特色餐饮服务。商务舱会供应港航与米其林餐厅合作的三道独家招牌粤 菜及各色中、西、素食的早午晚餐和轻食。机上餐食按季度更新。 部分指定航线选择经济舱第一排座位的乘客,不但可尊享更宽敞的腿部空间、优先上下飞机的便利,更 可体验升级的餐饮服务,让旅程更加舒适。 据悉,香港航空在香港国际机场的"遨堂"休息室完成全面升级,由环亚集团管理餐饮,结合国际标准与 地道香港文化,为旅客提供世界级的机场款待体验。 4月30日,香港航空宣布启动一系列服务升级措施,围绕旅客出行全流程推出五大核心场景升级方案。 记者获悉,此次服务革新涉及行李托运政策优化、云端美食菜单焕新、网上自助值机、机场休息室设施 升级、特色增值服务等关键环节,这些优化措施体现了公司致力融合国际标准与地道香港特色,为旅客 的每个接触点打造更具价值的体验。 香港航空宣布启动一系列服务升级措施,香港航空的多位管理层出席启动仪式。 香港航空董事长阎波对媒体记者表示:"从米其林粤菜到深受喜爱的香港街头美食,港航将香港独特的 文化元素融入旅客每个旅程细节 ...