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你被自动续费“套路”过吗?警惕“7天免费”“首月1元”背后的隐形陷阱
Sou Hu Cai Jing· 2025-06-05 15:37
Group 1 - The article highlights the issue of automatic renewal subscriptions, where consumers unknowingly fall into a cycle of recurring payments without clear notifications or consent [3][4][5] - JD.com has been criticized for changing the automatic renewal fees over the years without prior notice, leading to a total deduction of 595 RMB from a consumer's account over five years [3][4] - Many apps, including video streaming platforms, have been reported for similar practices, with a significant number of complaints related to automatic renewals found on consumer complaint platforms [4][5] Group 2 - The Ministry of Industry and Information Technology has issued regulations requiring apps to obtain user consent for automatic renewals and to provide significant reminders five days prior to renewal [5] - The new Consumer Rights Protection Law, effective July 2024, mandates that service providers must clearly inform consumers about automatic renewals before they accept the service [5] - Consumers are advised to carefully read terms and conditions when subscribing to services and to keep evidence in case they encounter issues with automatic renewals [5][6]