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商场要抓住线下消费新契机
Jing Ji Ri Bao· 2025-12-19 00:14
Core Insights - The article highlights a significant shift in consumer behavior among the "post-00s" generation, moving from online to offline shopping, with their offline spending share increasing from 27.5% in 2022 to 45.8% in 2024 [1] - Traditional shopping malls, previously impacted by e-commerce, are evolving into experiential spaces that cater to the emotional and social needs of young consumers [1] Group 1: New Consumption Trends - The demand from young consumers is shifting from functional products to emotional connections and experiences, with approximately 56% willing to pay for emotional support [1] - Malls are transforming from mere transaction venues to integrated spaces for social interaction, culture, and entertainment [1] Group 2: Strategies for Malls - Malls need to create emotional connections by moving beyond traditional retail models, as seen in the Beijing Wangfujing Joy Shopping Center and Shanghai Bailian ZX, which focus on themes that resonate with young consumers [2] - Continuous innovation is essential for revitalizing existing spaces, with examples like Qingdao MixC and Xi'an Minsheng Department Store demonstrating effective strategies [2] - To avoid homogenization, malls should focus on creating unique, non-replicable experiences that foster long-term consumer relationships rather than just temporary traffic [2] Group 3: Urban and Commercial Integration - The essence of creating new consumption spaces is to make malls vibrant urban environments that foster emotional connections and cultural expression [2] - This transformation from cold transactions to warm interactions enhances both commercial vitality and the overall atmosphere of the city [2]