兑零换残等金融服务
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 深耕银发服务 中原银行洛阳分行践行市民银行战略
 Huan Qiu Wang· 2025-10-30 03:55
 Core Viewpoint - The recent community service activities organized by Zhongyuan Bank's Luoyang branch focus on combining traditional virtues with innovative financial services, particularly aimed at the elderly population [1][2].   Group 1: Community Engagement Activities - Multiple branches of Zhongyuan Bank, including Tangong Middle Road Branch and the branch's business department, conducted a series of community service activities themed "Warmth in Chongyang, Financial Protection" [1]. - The activities included anti-fraud education, convenient services, and humanistic care, effectively delivering the warmth of a "citizen bank" to the elderly community [1].   Group 2: Specific Initiatives - The Tangong Middle Road Branch collaborated with Jiuzhou City Community to create a service platform, where staff and community volunteers prepared a large pot of food, attracting elderly residents [1]. - During the cooking, a financial manager conducted an "anti-fraud classroom," using recent high-profile cases to educate residents on fraud prevention through interactive quizzes [1].   Group 3: Financial Knowledge Promotion - The Luoyang branch's business department featured a "Financial Knowledge Quick Q&A" section at community events, addressing concerns of the elderly regarding currency exchange standards, counterfeit detection, and telecom fraud prevention [2]. - Residents who answered questions correctly received customized small gifts, enhancing their understanding of financial knowledge in a relaxed atmosphere [2].   Group 4: Commitment to Community Service - Zhongyuan Bank's Luoyang branch emphasized "convenient services + humanistic care" by setting up service desks in community squares, providing essential financial services and free commemorative photos for elderly residents [2]. - The series of activities reflects the bank's commitment to the "citizen bank" strategy and the deep-rooted tradition of respecting and caring for the elderly [2].   Group 5: Future Plans - The bank plans to continue enhancing its "citizen bank" construction, focusing on the service needs of key demographics like the elderly, and regularly conducting community financial service activities [2]. - The goal is to deliver high-quality, convenient, and safe financial services directly to the community, reinforcing the brand image of "Zhongyuan Bank, the bank of the people of Zhongyuan" [2].