Core Viewpoint - The article highlights the significant improvements in administrative efficiency in Shenzhen due to the "Efficient Handling of One Matter" reform, which has streamlined various processes for both businesses and residents, enhancing their overall experience and satisfaction [1][2]. Group 1: Administrative Efficiency Improvements - The reform has led to the launch of 30 national and local "one matter" projects, reducing processing steps by an average of 64% and shortening timeframes by 56% [1]. - Business registration has been simplified to a single online platform, allowing for completion in less than a day, compared to the previous cumbersome process [2]. - The talent entry and household registration process has been expedited, with 84.69% of applicants now able to complete the process in an average of 30 hours, and some in as little as 24 minutes [7]. Group 2: Streamlined Business Processes - The "one matter" approach has transformed the verification process for companies, allowing them to access and print their credit reports online, eliminating the need for multiple in-person visits [3]. - The business deregistration process has been simplified from seven steps to one, reducing the approval time from 17 days to just one day, with 12.95 million successful deregistrations recorded in the first half of 2024 [4]. - Changes in business information modification have reduced the required documents from 23 to 6, and the processing time from 15 days to just 2 days [5][6]. Group 3: Technological Innovations - The introduction of electronic signatures has allowed for a fully online process for business registrations, eliminating the need for physical documents and in-person visits [6]. - The integration of various systems has enabled a seamless online process for talent entry and household registration, marking a significant shift from manual to digital operations [7]. Group 4: Focus on Citizen Needs - The reform emphasizes not just the ability to handle tasks but also the quality of service, ensuring that processes are user-friendly and considerate of citizens' needs [8][9]. - Special provisions have been made for vulnerable groups, such as the elderly and disabled, simplifying their application processes significantly [9]. - The ongoing commitment to improving administrative services reflects a focus on human-centered governance, aiming to continuously enhance the efficiency and effectiveness of public services [9].