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经济日报:共享平台莫忘普惠初衷
news flash· 2025-05-13 22:43
Core Viewpoint - The article highlights consumer concerns regarding shared bike services, specifically issues with overcharging for monthly passes and misleading membership purchases, emphasizing the need for transparency and fairness in pricing mechanisms [1] Group 1: Consumer Issues - Consumers have reported being charged extra fees even after purchasing monthly riding passes, indicating a lack of clarity in billing practices [1] - Instances of single payments being converted into membership purchases have raised concerns about deceptive practices within the shared economy [1] Group 2: Shared Economy Principles - The foundational principle of the shared economy is inclusivity, allowing consumers to access services conveniently and at low costs, rather than exploiting them through information asymmetry [1] - For sustainable development, platforms must enhance their membership systems to ensure transparent rules, reasonable billing, and freedom to unsubscribe, thereby providing real value to consumers [1] Group 3: Call to Action - The article stresses the importance of not forgetting the original intent of inclusivity in the shared economy, suggesting that platforms can only realize their social value and achieve a win-win situation with consumers by adhering to these principles [1]
共享平台莫忘普惠初衷
Zhong Guo Jing Ji Wang· 2025-05-13 22:09
Core Insights - The article highlights the issue of consumer complaints regarding hidden fees and misleading practices in the shared economy, particularly with membership-based services [1][2] - It emphasizes the importance of transparency and user experience in maintaining consumer trust and ensuring sustainable growth for platforms [2] Group 1: Membership and Consumer Expectations - Shared platforms aim to attract users through affordable membership packages, which are expected to lower per-use costs for consumers [1] - The ideal scenario is a win-win situation where consumers benefit from lower prices while platforms gain stable cash flow and user loyalty [1] Group 2: Risks of Misleading Practices - Some platforms exploit low pricing as bait, implementing hidden barriers such as vague billing rules and automatic renewals, leading to unexpected costs for consumers [1][2] - This approach may result in short-term revenue increases, but can ultimately drive users away once they realize they have been misled [2] Group 3: Sustainable Development and Consumer Trust - The foundational principle of the shared economy is to provide accessible and low-cost services, rather than exploiting users through information asymmetry [2] - For platforms to achieve sustainable development, it is crucial to optimize membership mechanisms, ensuring transparency, fair billing, and freedom to unsubscribe [2]