Financial Data and Key Metrics Changes - The company reported an adjusted net loss of $3 million in Q3 2025, an improvement from an adjusted net loss of $16 million in Q2 2025, driven by higher lock volume and servicing revenue [12][14] - Pull-through weighted rate lock volume increased by 10% to $7 billion from $6.3 billion in the previous quarter, aligning with guidance [12][16] - Adjusted total revenue rose to $325 million in Q3 2025, compared to $292 million in Q2 2025 [12][14] - The pull-through weighted gain on sale margin was 339 basis points, up from 330 basis points in the prior quarter [13][14] - Total expenses increased by 6% to $19 million, primarily due to one-time benefits recognized in the prior quarter [14][16] Business Line Data and Key Metrics Changes - Loan origination volume decreased by 3% to $6.5 billion in Q3 2025 from $6.7 billion in Q2 2025 [13] - Servicing fee income increased from $108 million in Q2 2025 to $112 million in Q3 2025, reflecting growth in the servicing portfolio [14] Market Data and Key Metrics Changes - The company expects pull-through weighted lock volume in Q4 2025 to be between $6 billion and $8 billion, and origination volume between $6.5 billion and $8.5 billion [16][17] Company Strategy and Development Direction - The company is focused on a diversified business model with best-in-class origination capabilities across multiple channels, aiming to profitably regain market share [5][10] - A business transformation was initiated in Q3 2025, including new leadership across origination channels and technology functions [6][10] - The company is leveraging technology and innovation to improve customer experience and operational efficiency [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to fund growth opportunities and maintain a strong capital structure despite upcoming debt maturities [21][34] - The company anticipates improved profitability with a sustained decrease in mortgage rates, leveraging its direct origination platform and technology investments [18][34] Other Important Information - The company ended Q3 2025 with $459 million in cash, an increase of $51 million from Q2 2025 [17] - The leadership team has been reshaped to focus on profitable market share growth and operational efficiency [10][18] Q&A Session Summary Question: Outlook for funding growth with capital given upcoming debt maturities - Management feels confident about funding growth opportunities and has supportive lender relationships [21] Question: Minimum level of originations needed to return to profitability - Management indicated that profitability is closely tied to margins, which are dynamic and will improve with increased volume [30] Question: Consideration of capital raising when stock price was higher - Management acknowledged the attractiveness of raising capital at higher stock valuations and is exploring various options to strengthen the capital structure [33][34]

Financial Data and Key Metrics Changes - The company reported an adjusted net loss of $16 million in Q2 2025, an improvement from an adjusted net loss of $25 million in Q2 2024, primarily due to higher lock volume and lower expenses [11] - Adjusted total revenue for the quarter was $292 million, compared to $278 million in the previous year [11] - Total expenses decreased by $5 million or 2% from the prior quarter, driven by one-time benefits in salary and general and administrative expenses [13] Business Line Data and Key Metrics Changes - Pull through rated rate lock volume was $6.3 billion, a 17% increase from the prior quarter's volume of $5.4 billion, reflecting seasonal increases in home buying activity [11] - Loan origination volume increased by 30% to $6.7 billion from $5.2 billion in the previous quarter [12] - Servicing fee income rose from $104 million in Q2 2024 to $108 million in Q2 2025, reflecting an increase in the unpaid principal balance of the servicing portfolio [12] Market Data and Key Metrics Changes - The company expects third quarter pull through weighted lock volume to be between $5.25 billion and $7.25 billion, and origination volume between $5 billion and $7 billion [14] - The guidance reflects recent market volatility, high mortgage interest rates, and affordability challenges in the housing market [14] Company Strategy and Development Direction - The company aims to return to profitable market share growth and technology-powered efficiency, focusing on digital transformation and operational improvements [9][10] - The addition of new technology leaders is expected to enhance the company's capabilities in loan manufacturing and digital strategy [9][10] - The company plans to leverage its unique assets, including its brand, servicing portfolio, and multichannel origination strategy, to drive growth [5][6] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to grow market share and profitability, particularly in the refinancing market as interest rates potentially decrease [15] - The company remains focused on maintaining a strong balance sheet and managing costs while pursuing growth opportunities [15] Other Important Information - The company acknowledged the retirement of LDI Mortgage President Jeff Walsh, who played a significant role in the company's growth [5] - The company ended the quarter with $409 million in cash, an increase of $37 million since the first quarter [15] Q&A Session Summary Question: Steps to Drive Market Share Growth - Management emphasized the need to achieve scale and utilize technology to increase efficiency during the loan process [17][18] Question: Balancing Growth Investments with Debt Load - Management highlighted the stability of the servicing business and the potential for growth in the refinancing market, indicating a cautious approach to investments while enhancing technology tools [21][22][24]