Core Viewpoint - The article discusses the implementation of an integrated service for pesticide business operations in Zibo City, aimed at streamlining administrative processes and enhancing efficiency in service delivery [1][2]. Group 1: Service Integration - Zibo City has launched an integrated service for pesticide business operations, combining the processing of pesticide business licenses, business license verification, and signboard registration into a single streamlined process [1]. - The initiative is part of a broader effort to optimize government services in line with provincial and national directives [1]. Group 2: Efficiency Improvements - The application materials have been reduced from 15 items across 3 sets to 11 items in a single set, significantly simplifying the application process [1]. - The approval time has been cut from 21 working days to under 5 working days, resulting in a reduction of over 50% in processing steps and a 60% increase in efficiency [1]. Group 3: Online and Offline Services - The service employs a dual "one-window" approach, facilitating both online and offline processing of pesticide business applications [2]. - The online service is available through the "Love Shandong" government service platform, providing a full process of application, acceptance, approval, and delivery without the need for in-person visits [2]. Group 4: Proactive Service and Feedback - The initiative includes proactive reminders for license renewals, shifting from a reactive to a proactive service model [2]. - Continuous improvement efforts are in place, including activities to identify and resolve bottlenecks in the application process through direct engagement with applicants [2]. Group 5: Impact on Businesses - Since the implementation of the integrated service, four pesticide businesses have successfully completed their registration processes, leading to reduced operational costs and increased satisfaction among the public [2].