Core Viewpoint - The article highlights the rampant issues in the home repair service industry, including misleading pricing, substandard materials, and difficulties in consumer rights protection, urging for regulatory reforms to address these problems [2][7][9]. Group 1: Consumer Experiences - Many consumers report being misled by low initial quotes that significantly increase after service completion, with some experiencing price hikes of over 600% [2][3]. - Instances of using inferior materials disguised as high-quality products are common, leading to repeated repairs and increased costs for consumers [3][4]. - Consumers often face challenges in obtaining timely service and resolving issues, with some experiencing significant property damage due to inadequate repairs [4][5]. Group 2: Regulatory and Market Issues - The article calls for the establishment of a "white list" of reputable repair services and the implementation of standardized pricing to enhance transparency in the industry [7][9]. - It emphasizes the need for platforms to take responsibility for service quality and to standardize service processes to prevent disputes [8][9]. - Regulatory bodies are urged to strengthen oversight and create a credit evaluation system for service providers to penalize those with high complaint rates [9]. Group 3: Recommendations for Improvement - Suggestions include improving consumer awareness through public listings of reliable service providers and enhancing complaint channels for easier consumer recourse [7][9]. - The article advocates for a collaborative governance model involving consumers, platforms, service providers, and regulatory agencies to address market irregularities [9].