Core Points - The article highlights the successful implementation of the "zero-run" reform in Hangzhou's Gongshu District, which has streamlined the hazardous chemical permit process, significantly reducing the time and effort required for businesses to obtain necessary licenses [1] Group 1: Process Improvement - The hazardous chemical permit process has been restructured into an online application, cloud-based review, and on-site issuance model, allowing businesses to complete all steps online without needing to visit physical offices [1] - The approval process has been standardized, with a clear list of required materials provided upfront, and each step has designated time limits to ensure efficiency and transparency [1] Group 2: Time Efficiency - The time required for permit processing has been drastically reduced from a maximum of 10 days to same-day completion for eligible businesses [1] - An "immediate issuance window" has been established for qualifying companies to receive their permits on-site after passing the online review [1] Group 3: Customer Support - Gongshu District has introduced dual-channel support via phone and WeChat to assist businesses, addressing concerns about after-hours inquiries and preventing potential corruption risks associated with private consultations [1] Group 4: Future Plans - The emergency management department in Gongshu District plans to continue advancing the "zero-run" reform, integrating integrity in approvals with efficient service to enhance safety and governance [1]